Software Agents in New Generation Networks: Towards the Automation of Telecom Processes

  • Vedran Podobnik
  • Ana Petric
  • Krunoslav Trzec
  • Gordan Jezic
Part of the Studies in Computational Intelligence book series (SCI, volume 170)


Today, there is a wide variety of telecom services available provided by a number of competing stakeholders in the telecom environment. Consequently, consumers in such an environment require efficient mechanisms to match their demands (requested services) to supplies (available services). Businesses, on the other hand, aim to achieve efficient allocation of their resources. This chapter introduces a combination of Artificial Intelligence mechanisms and Computational Economics concepts as a means of solving the above mentioned problems. These mechanisms and concepts are implemented in agent-based electronic markets. Electronic markets function as digital intermediaries that create value by bringing consumers and providers together to create transactional immediacy and supply liquidity, by supporting the exchange of demand and supply information, and reducing transaction costs. The efficiency of the created multi-agent system is realized by applying novel discovery and/or negotiation models.


Multiagent System Software Agent Virtual Enterprise Provider Agent Telecom Market 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2009

Authors and Affiliations

  • Vedran Podobnik
    • 1
  • Ana Petric
    • 1
  • Krunoslav Trzec
    • 2
  • Gordan Jezic
    • 1
  1. 1.Faculty of Electrical Engineering and Computing, Department of TelecommunicationsUniversity of ZagrebZagrebCroatia
  2. 2.Ericsson Nikola Tesla, R&D CenterZagrebCroatia

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