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How Do People Learn at the Workplace? Investigating Four Workplace Learning Assumptions

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Creating New Learning Experiences on a Global Scale (EC-TEL 2007)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 4753))

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Abstract

Any software development project is based on assumptions about the state of the world that probably will hold when it is fielded. Investigating whether they are true can be seen as an important task. This paper describes how an empirical investigation was designed and conducted for the EU funded APOSDLE project. This project aims at supporting informal learning during work. Four basic assumptions are derived from the project plan and subsequently investigated in a two-phase study using several methods, including workplace observations and a survey. The results show that most of the assumptions are valid in the current work context of knowledge workers. In addition more specific suggestions for the design of the prospective APOSDLE application could be derived. Though requiring a substantial effort, carrying out studies like this can be seen as important for longer term software development projects.

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Erik Duval Ralf Klamma Martin Wolpers

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© 2007 Springer-Verlag Berlin Heidelberg

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Kooken, J., Ley, T., de Hoog, R. (2007). How Do People Learn at the Workplace? Investigating Four Workplace Learning Assumptions. In: Duval, E., Klamma, R., Wolpers, M. (eds) Creating New Learning Experiences on a Global Scale. EC-TEL 2007. Lecture Notes in Computer Science, vol 4753. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-75195-3_12

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  • DOI: https://doi.org/10.1007/978-3-540-75195-3_12

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-75194-6

  • Online ISBN: 978-3-540-75195-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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