A Case-Base Reasoning System for Predicting the Economic Situation of Enterprises — Tacit Knowledge Capture Process (Externalization)
The Case-Based Reasoning methodology is used to develop Knowledge Management Systems (KMS). First, this paper introduces various case-based reasoning cycles. Next, the focus is on defining procedures for case indexing. The procedures are based on multiple-criteria methods supporting a decision-making process, such as EUCLID and ELECTRE TRI. The indexing procedures form also a knowledge transformation cycle (from implicit to explicit knowledge) known as externalization. The author developed a subsystem, which supports the implementation of this cycle. The UML diagrams show the structure of the SOK-P1 subsystem. The author developed an ontology of enterprise assessment. The subsystem presented uses the taxonomies of the enterprise potential and business risks, as well as thesauruses, which are a set of suggestions for assessors.
KeywordsTacit Knowledge Knowledge Management System Knowledge Capture Assessment Explanation Enterprise Assessment
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