Alternative Dispute Resolution Based on the Storytelling Technique

  • Pedro Antunes
  • Sara Relvas
  • Marcos Borges
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4715)

Abstract

This paper describes a groupware prototype addressing the alternative resolution of legal conflicts. The groupware prototype integrates the storytelling and argumentation models with the legal process, accomplishing two major complementary objectives: eliciting spontaneous and informal explanations about the conflict, while contributing to the process with correct inferences and logic. The paper discusses in detail the integrated information model and provides a prototype implementation. These results were significantly enriched by a formative evaluation conducted by a dispute resolution professional. The contributions of this research to the state of the art are twofold: (1) the innovative integration of the storytelling and argumentation models; and (2) the support to self-help legal representation based on group technology.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Pedro Antunes
    • 1
  • Sara Relvas
    • 1
  • Marcos Borges
    • 2
  1. 1.Department of Informatics of the Faculty of Sciences of the U. of LisboaPortugal
  2. 2.Graduate Program in Informatics, NCE & IM, U. Federal do Rio de JaneiroBrasil

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