User Modeling to Support the Development of an Auditory Help System

  • Flaithrí Neff
  • Aidan Kehoe
  • Ian Pitt
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4629)


The implementations of online help in most commercial computing applications deployed today have a number of well documented limitations. Speech technology can be used to complement traditional online help systems and mitigate some of these problems. This paper describes a model used to guide the design and implementation of an experimental auditory help system, and presents results from a pilot test of that system.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Flaithrí Neff
    • 1
  • Aidan Kehoe
    • 1
  • Ian Pitt
    • 1
  1. 1.University College Cork, CorkIreland

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