Advertisement

Context-Aware Notification for Mobile Police Officers

  • Jan Willem Streefkerk
  • Myra van Esch-Bussemakers
  • Mark Neerincx
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4562)

Abstract

To minimize unwanted interruption and information overload during surveillance, mobile police officers need to be supported by a mobile, context-aware notification system. This system adapts message presentation to message priority and context of use. A prototype is designed and evaluated in a simulated surveillance task, requiring users to attend to videos while handling messages on a mobile device. Adaptive notification led to better performance and less intrusive messages than non-adaptive notification, especially in high workload situations. Subjective judgments showed a positive user experience with the adaptive notification system. These empirical findings are used to improve the design of mobile notification support systems for police officers.

Keywords

Mobile device notification context-aware computing Wizard-of-Oz police 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Baber, C., Haniff, D., Sharples, M., Boardman, M., Price, A.: A requirements analysis of personal mobile computers for police officers. In: Harris, D. (ed.) Engineering Psychology and Cognitive Ergonomics, Volume Six: Industrial Ergonomics, HCI, and Applied Cognitive Psychology, pp. 21–28. Aldershot, Ashgate (2001)Google Scholar
  2. 2.
    Jameson, A.: Usability Issues and Methods for Mobile Multimodal Systems. In: Proceedings of the ISCA Tutorial and Research Workshop on Multi-Modal Dialogue in Mobile Environments (summary of a keynote address), Kloster Irsee, Germany (2002)Google Scholar
  3. 3.
    Jiang, X., Chen, N.Y., Hong, J.I., Wang, K., Takayama, L., Landay, J.A., SIREN: Context-aware Computing for Firefighting. In: Proceedings of Pervasive 2004. Vienna (2004)Google Scholar
  4. 4.
    Kern, N., Schiele, B.: Context–aware notification for wearable computing. In: Proc. 7th International Symposium on Wearable Computers, pp. 223–230. IEEE, New York (2003)CrossRefGoogle Scholar
  5. 5.
    McCrickard, D.S., Catrambone, R., Chewar, C., Stasko, J.: Establishing tradeoffs that leverage attention for utility: empirically evaluating information display in notification systems. Int. J. Human-Computer Studies 58, 547–582 (2003)CrossRefGoogle Scholar
  6. 6.
    Nagata, S.F.: User Assistance for Multitasking with Interruptions on a Mobile Device. Unpublished thesis 7, (2006)Google Scholar
  7. 7.
    Streefkerk, J.W., van Esch-Bussemakers, M.P., Neerincx, M.A.: Designing Personal Attentive User Interfaces in the Mobile Public Safety Domain. Computers in Human Behavior 22, 749–770 (2006)CrossRefGoogle Scholar
  8. 8.
    Streefkerk, J.W., van Esch-Bussemakers, M.P., Neerincx, M.A.: Evaluating context-aware mobile user interfaces. In: Lumsden, J. (ed.), Handbook of research on user interface design and evaluation for mobile technology. Idea Group (in press)Google Scholar
  9. 9.
    Van Eijk, R., De Koning, N., Steen, M., Reitsma, E.: Developing a We-Centric Service for Mobile Police Officers to Support Spontaneous Communication. Freeband, Enschede (2006), available online at http://doc.freeband.nl/dscgi/ds.py/Get/File-67631 Google Scholar
  10. 10.
    Weibelzahl, S.: Problems and pitfalls in the evaluation of adaptive systems. In: S. Chen, G. Magoulas (eds.): Adaptable and Adaptive Hypermedia Systems. IRM Press, pp. 285-299 ( 2005)Google Scholar
  11. 11.
    Zijlstra, F.R.H.: Efficiency in work behavior. A design approach for modern tools (PhD thesis, Delft University of Technology). Delft University Press, the Netherlands (1993)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Jan Willem Streefkerk
    • 1
  • Myra van Esch-Bussemakers
    • 1
  • Mark Neerincx
    • 1
  1. 1.TNO Human Factors, Kampweg 5, 3769 DE SoesterbergThe Netherlands

Personalised recommendations