Focus+Roles: Socio-Organizational Conflict Resolution in Collaborative User Interfaces
Collaborative workspaces are in dire need of elegant floor control policies, resolving and preventing conflicts without interrupting the dynamic workflow. Our approach employs the user’s roles and focus to extend existing solutions. Roles define a user’s responsibilities and privileges during a particular activity; tracking the users’ focus provides a means of improving mutual awareness within a multi-user setting. Furthermore, in combination with document properties such as content type and sensitivity, roles make up an effective access control system. We apply the approach to a co-located group of users, interacting simultaneously on a collaborative shared display, which results in graceful (e.g. correct in a socio-organizational context) conflict handling and access to shared data.
Keywordscomputer-supported cooperative work multi-user interfaces collaboration floor control access control
Unable to display preview. Download preview PDF.
- 1.Bergqvist, J., Dahlberg, P., Ljungberg, F., Kristoffersen, S.: Moving out of the meeting room: exploring support for mobile meetings. In: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work, pp. 81–98. Kluwer Academic Publishers, Dordrecht (1999)Google Scholar
- 2.Cardinaels, M., Vanderhulst, G., Wijnants, M., Raymaekers, C., Luyten, K., Coninx, K.: Seamless Interaction between Multiple Devices and Meeting Rooms. In: Proceedings of the CHI 2006 Workshop on Information Visualization and Interaction Techniques for Collaboration across Multiple Displays, Montreal, Canada (April 2006)Google Scholar
- 3.Dommel, H.P., Dahlberg, Garcia-Luna-Aceves, J.J.: Floor control for multimedia conferencing and collaboration. In: Multimedia Systems, pp. 23–38. Springer, Heidelberg (1997)Google Scholar
- 6.Izadi, S., Brignull, H., Rodden, T., Rogers, Y., Underwood, M.: Dynamo: a public interactive surface supporting the cooperative sharing and exchange of media. In: Proceedings of the 16th annual ACM symposium on User interface software and technology, pp. 159–168. ACM Press, New York (2003)CrossRefGoogle Scholar
- 8.Scott, S.D., Grant, K., Mandryk, R.: System Guidelines for Co-located Collaborative Work on a Tabletop Display. In: Proceedings of the 2003 eighth European conference on Computer-supported cooperative work, pp. 159–178. Springer, Heidelberg (2003)Google Scholar