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The Experimental Approaches of Assessing the Consistency of User Interface

  • Yan Chen
  • Lixian Huang
  • Lulu Li
  • Qi Luo
  • Ying Wang
  • Jing Xu
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4550)

Abstract

Consistency, as one of the most important features of usability, has been using as an important indicator of accessing usability. A number of studies recently have focused on how to create consistency in a single application, but few of them have noted how to create and evaluate the consistency across products in a same company. In this paper, we addressed the problem by using two methods, in-complete matching task and the methods of paired comparison, to analyze the distinction among the competitive products and evaluate the consistency of the current products. The study finds that these two methods can relative rapidly identify the performances of consistency between different products and be able to find out some design elements impacting the consistency. However, as the object of the study in this experiment is only involved in the login interface, the applicability of the method needs further studies.

Keywords

consistency user experience usability testing 

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References

  1. 1.
    Nielsen, J.: Coordinating User Interfaces for Consistency, Academic Press, Boston, MA. pp. 35–55Google Scholar
  2. 2.
    Preece, J., Rogers, Y., Sharp, H.: Interaction Design, Beyond Human-computer Interaction. John Wiley & Sons, Inc., New York (2002)Google Scholar
  3. 3.
    Shneiderman, B.: Designing the User Interface: Strategies for Effective Human-computer Interaction, Person Education (1998)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Yan Chen
    • 1
  • Lixian Huang
    • 1
  • Lulu Li
    • 1
  • Qi Luo
    • 1
  • Ying Wang
    • 1
  • Jing Xu
    • 1
  1. 1.User Research & Experience Design Center of Tencent Technology (Shenzhen) Ltd., Shenzhen 518057 

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