Conversations Amidst Computing: A Study of Interruptions and Recovery of Task Activity

  • Shamsi T. Iqbal
  • Eric Horvitz
Conference paper

DOI: 10.1007/978-3-540-73078-1_43

Part of the Lecture Notes in Computer Science book series (LNCS, volume 4511)
Cite this paper as:
Iqbal S.T., Horvitz E. (2007) Conversations Amidst Computing: A Study of Interruptions and Recovery of Task Activity. In: Conati C., McCoy K., Paliouras G. (eds) User Modeling 2007. UM 2007. Lecture Notes in Computer Science, vol 4511. Springer, Berlin, Heidelberg

Abstract

We present results from a field study investigating the influence of conversations on the multitasking behavior of computer users. We report on several findings, including the timing of the resumption of tasks following conversational interruptions and on the nature and rate of computing activities that are performed concurrently with conversation.

Keywords

Interruption disruption recovery conversation cognitive models 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Shamsi T. Iqbal
    • 1
  • Eric Horvitz
    • 2
  1. 1.Department of Computer Science, University of Illinois, Urbana, IL 61801 
  2. 2.Microsoft Research, One Microsoft Way, Redmond, WA 98052 

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