Conversations Amidst Computing: A Study of Interruptions and Recovery of Task Activity

  • Shamsi T. Iqbal
  • Eric Horvitz
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4511)


We present results from a field study investigating the influence of conversations on the multitasking behavior of computer users. We report on several findings, including the timing of the resumption of tasks following conversational interruptions and on the nature and rate of computing activities that are performed concurrently with conversation.


Interruption disruption recovery conversation cognitive models 


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Copyright information

© Springer-Verlag Berlin Heidelberg 2007

Authors and Affiliations

  • Shamsi T. Iqbal
    • 1
  • Eric Horvitz
    • 2
  1. 1.Department of Computer Science, University of Illinois, Urbana, IL 61801 
  2. 2.Microsoft Research, One Microsoft Way, Redmond, WA 98052 

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