Informing the Specification of a Large-Scale Socio-technical System with Models of Human Activity

  • S. Jones
  • N. A. M. Maiden
  • S. Manning
  • J. Greenwood
Part of the Lecture Notes in Computer Science book series (LNCS, volume 4542)

Abstract

In this paper, we present our experience of using rich and detailed models of human activity in an existing socio-technical system in the domain of air traffic control to inform a use case-based specification of an enhanced future system, called DMAN. This work was carried out as part of a real project for Eurocontrol, the European Organisation for the Safety of Air Navigation. We describe, in outline, the kinds of models we used, and present some examples of the ways in which these models influenced the specification of use cases and requirements for the future system. We end with a discussion of lessons learnt.

Keywords

use cases specification socio-technical systems  domain knowledge 

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Alexander, I.F., Maiden, N.A.M.: Scenarios, Stories, Use Cases. John Wiley and Sons, Chichester (2004)Google Scholar
  2. 2.
    Robertson, S., Robertson, J.: Mastering the Requirements Process. Addison-Wesley, London (2005)Google Scholar
  3. 3.
    Arlow, J., Neustadt, I.: UML and the Unified Process. Addison-Wesley, London (2002)Google Scholar
  4. 4.
    Larman, C.: Applying UML and Patterns, 2nd edn. Prentice-Hall, Englewood Cliffs (2001)Google Scholar
  5. 5.
    Bittner, K., Spence, I.: Use Case Modeling. Addison-Wesley, London (2003)Google Scholar
  6. 6.
    Kulak, D., Guiney, E.: Use Cases. Addison-Wesley, London (2000)Google Scholar
  7. 7.
    Viller, S., Sommerville, I.: Ethnographically Informed Analysis for Software Engineers. Int. J. Human-Computer Studies 53, 169–196 (2000)CrossRefGoogle Scholar
  8. 8.
    Bisantz, A., Ockerman, J.: Informing the Evaluation and Design of Technology in Intentional Work Environments through a Focus on Artifacts and Implicit Theories. Int. J. Human-Computer Studies 56, 247–265 (2002)CrossRefGoogle Scholar
  9. 9.
    Bisantz, A., Roth, E., Brickman, B., Gosbee, L.L., Hettinger, L., McKinney, J.: Integrating Cognitive Analyses in a Large-Scale System Design Process. Int. J. Human-Computer Studies 58, 177–206 (2003)CrossRefGoogle Scholar
  10. 10.
    Jones, S., Maiden, N.A.M.: RESCUE: An Integrated Method for Specifying Requirements for Complex Socio-Technical Systems. In: Mate, J.L., Silva, A. (eds.) Requirements Engineering for Sociotechnical Systems, Idea Group Inc, USA (2005)Google Scholar
  11. 11.
    Maiden, N.A.M., Jones, S., Flynn, M.: Innovative Requirements Engineering Applied to ATM. In: Proc. ATM 2003, 5th USA/Europe R&D Seminar, Budapest, (June 23–27, 2003)Google Scholar
  12. 12.
    Maiden, N.A.M., Jones, S., Manning, S., Greenwood, J., Renou, L.: Model-Driven Requirements Engineering: Synchronising Models in an Air Traffic Management Case Study. In: Persson, A., Stirna, J. (eds.) CAiSE 2004. LNCS, vol. 3084, pp. 368–383. Springer, Heidelberg (2004)Google Scholar
  13. 13.
    Maiden, N.A.M., Robertson, S.: Integrating Creativity into Requirements Processes: Experiences with an Air Traffic Management System. In: Proc 13th IEEE Intl. Requirements Engineering Conf (RE05), IEEE CS Press, Washington, DC (2005)Google Scholar
  14. 14.
    Maiden, N.A.M., Ncube, C., Robertson, S.: Can Requirements be Creative? Experiences with an Enhanced Air Space Management System. In: Proc. 29th Intl. conf. on Software Engineering (ICSE07), IEEE CS Press, Washington, DC ( to appear, 2007)Google Scholar
  15. 15.
    Jones, S., Maiden, N.A.M., Manning, S., Greenwood, J.: Human Activity Modelling in the Specification of Operational Requirements: Work in Progress. In: Bridging the Gaps II: Bridging the Gaps between Software Engineering and Human-Computer Interaction, Workshop W1L, 26th International Conference on Software Engineering (ICSE2004), pp. 1–8, IEE (2004)Google Scholar

Copyright information

© Springer Berlin Heidelberg 2007

Authors and Affiliations

  • S. Jones
    • 1
  • N. A. M. Maiden
    • 1
  • S. Manning
    • 1
  • J. Greenwood
    • 1
  1. 1.Centre for Human-Computer Interaction Design, City University, London, National Air Traffic Services, LondonUK

Personalised recommendations