Transforming Raw-Email Data into Social-Network Information

  • Terrill L. Frantz
  • Kathleen M. Carley
Part of the Lecture Notes in Computer Science book series (LNCS, volume 5075)

Abstract

We describe the technical background necessary for working with real-world email data as well as the process of how to transform it into a social-network representation for research purposes. We demonstrate how to use the CEMAP feature in ORA social-network analysis software, which operationalizes the entire process for researchers with, or without, in-depth computer expertise. A detailed example is provided to show the steps involved in the process and to highlight the various add-on features of CEMAP, such as anonymization and removing duplicate emails.

Keywords

email social networks social network analysis socio-technical networks ORA 

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References

  1. Carley, K.M., Reminga, J.: ORA: Organization Risk Analyzer. Carnegie Mellon University, School of Computer Science, Institute for Software Research International, Technical Report CMU-ISRI-04-106 (2004)Google Scholar
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Copyright information

© Springer-Verlag Berlin Heidelberg 2008

Authors and Affiliations

  • Terrill L. Frantz
    • 1
  • Kathleen M. Carley
    • 1
  1. 1.School of Computer ScienceCarnegie Mellon UniversityPittsburghUSA

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