Handbook on Decision Support Systems 1

Part of the series International Handbooks Information System pp 719-730

Benefits of Decision Support Systems

  • Roger Alan PickAffiliated withHenry W. Bloch School of Business and Public Administration, University of Missouri

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The benefits of a decision support system (DSS) can be subtler than those of other systems. This chapter identifies benefits from various DSSs as described in the literature and categorizes them according to their effects on various phases of the problem-solving process. The chapter also outlines techniques for assessing the benefits of a DSS before and after implementation.