ThinkLets as Building Blocks for Collaboration Processes: A Further Conceptualization

  • Gwendolyn L. Kolfschoten
  • Robert O. Briggs
  • Jaco H. Appelman
  • Gert-Jan de Vreede
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3198)

Abstract

In the past decade, there has been a steady increase in the importance of collaboration to value creation in organizations, which has given rise to a new research field. Collaboration Engineering aims to model, design, and deploy repeatable collaboration processes to be executed by practitioners themsleves of high-value recurring collaborative tasks. Thus the aim of collaboration engineering is to create ready made designs for group processes. A key concept in Collaboration Engineering is a thinkLet – a codified facilitation intervention in a group process to create a desired pattern of collaboration. This paper presents an analysis of the thinkLet concept and possible thinkLet classification schemes to support collaboration engineers in effectively designing collaboration processes.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2004

Authors and Affiliations

  • Gwendolyn L. Kolfschoten
    • 1
  • Robert O. Briggs
    • 1
    • 2
  • Jaco H. Appelman
    • 1
  • Gert-Jan de Vreede
    • 1
    • 3
  1. 1.Faculty of Technology, Policy and ManagementDelft University of TechnologyDelftThe Netherlands
  2. 2.Center for the Management of InformationUniversity of Arizona 
  3. 3.University of Nebraska at Omaha 

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