Teaching e-Government in Italy

  • Maria Angela Biasiotti
  • Roberta Nannucci
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3183)

Abstract

ICTs have become extraordinary tools employed by State governments for improving the quality, the rapidity and reliability of services provided to private citizens and firms, with the aim, in the long-term, of achieving the goals of the Information Society. The human factor is essential for the structural and organizational development of the labour-intensive world of the public administration. Digital literacy initiatives are, therefore, the major tool for promoting innovation in the various fields of the country’s economic and social life and for moving towards the development of the Information Society, as recognized in various political and legislative documents.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2004

Authors and Affiliations

  • Maria Angela Biasiotti
    • 1
  • Roberta Nannucci
    • 1
  1. 1.ITTIG-Istituto di Teoria e Tecniche dell’Informazione giuridica del Consiglio Nazionale delle RicercheFlorenceItaly

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