Reuse of Organisational Experience Harnessing Software Agents

  • Krzysztof Krawczyk
  • Marta Majewska
  • Mariusz Dziewierz
  • Renata Słota
  • Zoltan Balogh
  • Jacek Kitowski
  • Simon Lambert
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 3038)


This paper presents the application of agent technology for managing employee’s experience within an organisation. The proposed approach is discussed on the basis of the software platform developed within the scope of the EU IST Pellucid project. The system is intended to provide universal assistance for organisationally mobile employees. Its functionality is realized by a set of agents. The focus of this paper is on reuse of organisational experience, which is transmitted by active hints. The experience is structured using ontologies.


Knowledge Management Agent Technology Problem Context Role Agent Task Agent 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


  1. 1.
    Pellucid – A Platform for Organisationally Mobile Public Employees, EU IST- 2001-34519 Project (2002),
  2. 2.
    Słota, R., Majewska, M., Dziewierz, M., Krawczyk, K., Laclavik, M., Balogh, Z., Hluchý, L., Kitowski, J., Lambert, S.: Ontology assisted access to document repositories in public sector organizations. In: Proc. of 5th Int. PPAM 2003 Conf., Czȩstochowa, Poland, September 7-10 (2003)Google Scholar
  3. 3.
    Laclavik, M., Balogh, A., Hluchý, L., Słlota, R., Krawczyk, K., Dziewierz, M.: Distributed Knowledge Management based on Software Agents and Ontology. In: Proc. of 5th Int. PPAM 2003 Conf., Czȩstochowa, Poland, September 7-10 (2003)Google Scholar
  4. 4.
    Lambert, S., Stringa, S., Vianno, G., Kitowski, J., Słota, R., Krawczyk, K., Dziewierz, M.: Knowledge management for organisationally mobile public employees. In: Wimmer, M.A. (ed.) KMGov 2003. LNCS (LNAI), vol. 2645, pp. 203–212. Springer, Heidelberg (2003)CrossRefGoogle Scholar
  5. 5.
    Kitowski, J., Krawczyk, K., Majewska, M., Dziewierz, M., Słota, R., Lambert, S., Alvaro, A., Miles, A., Hluchý, L., Balogh, Z., Laclavik, M., Delaître, S., Vianno, G., Stringa, S., Ferrentino, P.: Model of Experience for Public Organisations with Staff Mobility. Submitted to 5th Working Conf. on Knowledge Management in Electronic Government, Kerms, Austria, May 17-18 (2004)Google Scholar
  6. 6.
    Dignum, V.: An Overview of Agents in Knowledge Management,
  7. 7.
    Chen, J.R., Wolfe, S.R., Wragg, S.D.: A Distributed Multi-Agent System for Collaborative Information Management and Sharing. In: Proc. of 9th ACM International Conference on Information and Knowledge Management, McLean, VA, USA, November 6-11 (2000)Google Scholar
  8. 8.
  9. 9.
    Abecker, A., Bernardi, A., Hinkelmann, K., Kühn, O., Sintek, M.: Toward a technology for organizational memories. IEEE Intelligent Systems 13(3), 40–48Google Scholar
  10. 10.
    Reimer, U., Margelisch, A., Staudt, M.: EULE: A Knowledge-Based System to Support Business Processes. Knowledge-based Systems Journal, Elsevier 13(5), 261–269 (2000)CrossRefGoogle Scholar
  11. 11.
    DECOR: Delivery of Context-Sensitive Organizational Knowledge,
  12. 12.
    Abecker, A., Bernardi, A., van Elst, L., Lauer, A., Maus, H., Schwarz, S., Sintek, M.: FRODO: A framework for distributed organizational memories. Milestone M1: Requirements analysis and system architecture, D-01-01, DFKI GmbH (2001)Google Scholar
  13. 13.
    Abecker, A., Bernardi, A., Hinkelmann, K., Kühn, O., Sintek, M.: Context-aware, proactive delivery of task-specific knowledge: The KnowMore project. International Journal on Information Systems Frontiers 2(3/4), 139–162 (2000)Google Scholar
  14. 14.
    Uschold, M., Gruninger, M.: Ontologies: Principles, Methods and Applications. Knowledge Engineering Review 11(2), 93–137 (1996)CrossRefGoogle Scholar
  15. 15.
    DAML – DARPA Agent Markup Language,
  16. 16.
    Jena – A Semantic Web Framework for Java,

Copyright information

© Springer-Verlag Berlin Heidelberg 2004

Authors and Affiliations

  • Krzysztof Krawczyk
    • 1
  • Marta Majewska
    • 1
  • Mariusz Dziewierz
    • 1
  • Renata Słota
    • 2
  • Zoltan Balogh
    • 3
  • Jacek Kitowski
    • 1
    • 2
  • Simon Lambert
    • 4
  1. 1.ACC CYFRONET-AGHCracowPoland
  2. 2.Institute of Computer ScienceAGH-USTCracowPoland
  3. 3.Institute of InformaticsSASBratislavaSlovakia
  4. 4.CCLRC Rutherford Appleton LaboratoryChilton, DidcotUK

Personalised recommendations