How to Choose the Greenest Delivery Plan: A Framework to Measure Key Performance Indicators for Sustainable Urban Logistics

  • Adriana GiretEmail author
  • Vicente Julián
  • Juan Manuel Corchado
  • Alberto Fernández
  • Miguel A. Salido
  • Dunbing Tang
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 536)


The sustainability of urban logistics is an important issue for rapidly growing cities worldwide. Although many cities and research works have developed strategies to move people more efficiently and safely within the urban environment, much less attention has been paid to the importance of optimizing the delivery of goods to people at work and home taking into account sustainable goals. In this work we propose a framework that aids to register and measure a set of sustainable Key Performance Indicators (KPIs) for delivery routes and plans in urban zones. The approach is general and based on a set of well defined KPIs from the specialized research field.


Urban logistics Green supply chains KPIs 



This research is supported by research projects TIN2015-65515-C4-1-R and TIN2016-80856-R from the Spanish government.


  1. 1.
    Gonzalez-Feliu, J., Semet, F., Routhier, J.L.: Sustainable Urban Logistics: Concepts, Methods and Information Systems. Springer, Heidelberg (2014). Scholar
  2. 2.
    Griffis, S., Goldsby, T., Cooper, M., Closs, D.: Aligning logistics performance measures to the information needs of the firm. J. Bus. Logist. 48, 35–56 (2007)CrossRefGoogle Scholar
  3. 3.
    Gunasekaran, A., Kobu, B.: Performance measures and metrics in logistics and supply chain management: a review of recent literature (1995–2004) for research and applications. Int. J. Prod. Res. 45, 2819–2840 (2007)CrossRefGoogle Scholar
  4. 4.
    Macharis, C., Melo, S.: City distribution and Urban freight transport: Multiple perspectives. Edward Elgar Publishing, Cheltenham (2011)CrossRefGoogle Scholar
  5. 5.
    Mnasser, H., Oliveira, K., Khemaja, M., Abed, M.: Towards an ontology-based transportation system for user travel planning. 12th IFAC Proc. Vol. 43(8), 604–611 (2010)CrossRefGoogle Scholar
  6. 6.
    Morana, J., Gonzalez-Feliu, J.: A sustainable urban logistics dashboard from the perspective of a group of operational managers. Manag. Res. Rev. 38(10), 1068–1085 (2015)CrossRefGoogle Scholar
  7. 7.
    de Oliveira, K.M., Bacha, F., Mnasser, H., Abed, M.: Transportation ontology definition and application for the content personalization of user interfaces. Expert Syst. Appl. 40(8), 3145–3159 (2013)CrossRefGoogle Scholar
  8. 8.
    Pagell, M., Wu, Z.: Building a more complete theory of sustainable supply chain management using case studies of 10 exemplars. J. Suppl. Chain Manag. 45, 37–56 (2009)CrossRefGoogle Scholar
  9. 9.
    Rebollo, M., Giret, A., Carrascosa, C., Julian, V.: The multi-agent layer of calmed surf. In: Proceedings of the 5th International Conference on Agreement Technologies (2017)Google Scholar
  10. 10.
    Timpf, S.: Ontologies of wayfinding: a traveler’s perspective. Netw. Spat. Econ. 2(1), 9–33 (2002)CrossRefGoogle Scholar

Copyright information

© IFIP International Federation for Information Processing 2018

Authors and Affiliations

  • Adriana Giret
    • 1
    Email author
  • Vicente Julián
    • 1
  • Juan Manuel Corchado
    • 2
  • Alberto Fernández
    • 3
  • Miguel A. Salido
    • 1
  • Dunbing Tang
    • 4
  1. 1.Universitat Politècnica de ValènciaValenciaSpain
  2. 2.Universidad de SalamancaSalamancaSpain
  3. 3.Universidad Rey Juan CarlosMadridSpain
  4. 4.Nanjing University of Aeronautics and AstronauticsNanjingChina

Personalised recommendations