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Public Value Creation in a Smart City Context: An Analysis Framework

  • Alessia C. NeuroniEmail author
  • Stephan Haller
  • Willem van Winden
  • Vicente Carabias-Hütter
  • Onur Yildirim
Chapter
Part of the Public Administration and Information Technology book series (PAIT, volume 35)

Abstract

Launching smart city activities and projects requires political support. For sustainable approaches, a concrete strategy, and leadership endorsement from the municipal government is crucial. In accordance with the most prevalent definitions of a smart city, postulating that a city must enhance quality of life and provide benefits to the people living and working there, this book chapter focuses on one specific aspect of public value, the value it can bring to citizens. Through discussion of earlier theoretical approaches and empirical evidence, we provide a framework to better capture, analyze and model value creation in a given municipal ecosystem. By analyzing two different cases—Amsterdam and Winterthur—it becomes clear that “smartness” is not just a state to be achieved, but rather the enablement of processes that continuously and dynamically change the city, improving quality of life by providing different benefits and amenities. The key enablers to develop an ecosystem for a smarter city strategy involve Private-Public-Partnership models, the direct involvement of citizens, the availability of data infrastructures, and social interaction platforms.

Keywords

Public value creation Smart cities Public value framework Ecosystem approach Citizen involvement City strategy 

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Alessia C. Neuroni
    • 1
    Email author
  • Stephan Haller
    • 1
  • Willem van Winden
    • 2
  • Vicente Carabias-Hütter
    • 3
  • Onur Yildirim
    • 3
  1. 1.E-Government Institute, Bern University of Applied SciencesBernSwitzerland
  2. 2.Amsterdam University of Applied SciencesAmsterdamThe Netherlands
  3. 3.Zurich University of Applied SciencesWinterthurSwitzerland

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