A Stakeholder Approach to Inter-organizational Relationships

  • Martin N. Ndlela


The work of organizations involved in crisis management is becoming increasingly complex due to the number and nature of the relationships involved. Complex crises require the intervention of multi-organizations working together. This complexity emphasizes the elements of mutual dependency between organizations themselves and with other non-organizational stakeholders. No crisis managers can operate independently of stakeholders. Good relationships with stakeholders can aid organizations in their crisis response and in their recovery processes. Conversely, a bad relationship can adversely affect crisis response efforts and make recovery processes difficult. There are many different types of relationships. This chapter focuses mainly on inter-organizational relationships.


Inter-organizational relationships Networks Knowledge gaps Coordination 


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© The Author(s) 2019

Authors and Affiliations

  • Martin N. Ndlela
    • 1
  1. 1.Inland School of Business and Social SciencesInland Norway University of Applied SciencesElverumNorway

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