Investigating Users’ Decision-Making Process While Searching Online and Their Shortcuts Towards Understanding
- 469 Downloads
This paper presents how we apply Exploratory Search KiP model, a model capable of assisting the visualization of search patterns and identifying best practices associated to users’ decision-making processes, to log analysis and how it helps understand the process and decisions taken while carrying out a search. This study aims to model searches performed through web search tools and educational resources portals, to enable a conceptual framework to support and improve the processes of learning through searches. Applying the model to log analysis, we are able: (1) to see how the information retrieved is used to define decision criteria about which data are worth extracting; (2) to draw inferences and shortcuts to support understanding; (3) to observe how the search intention is modified during search activities; and, (4) to analyze how the purpose that drives the search turned into real actions.
KeywordsExploratory search Knowledge-intensive process Web searching Web-based learning Search pattern Search decision-making process
This work was partially supported by CAPES (through master student bursary) and CNPQ (project: 312039/2015-8 – DT/Bursary Integrating Pedagogical Practices and Methods and Tools of Educational Data Analysis).
- 2.Bortoluzzi, M., Marenzi, I.: Web searches for learning: how language teachers search for online resources. Lingue e Linguaggi 23, 21–36 (2017)Google Scholar
- 4.Marchionini, G.: Foundations for personal information infrastructures: information-seeking knowledge, skills, and attitudes. In: Information Seeking in Electronic Environments, Chap. 4, pp. 61–75. Cambridge University Press, New York (1995)Google Scholar
- 5.Netto, J.M., França, J.B.S., Baião, F.A., Santoro F.M.: A notation for knowledge-intensive processes. In: Conference Paper, June 2013Google Scholar
- 8.Vakkari, P.: Exploratory searching as conceptual exploration. In: Proceedings of the Fourth Workshop on Human-Computer Interaction and Information Retrieval (2010)Google Scholar
- 10.White, R.W., Roth, R.A.: Exploratory search: beyond the query-response paradigm. Synth. Lect. Inf. Concepts Retr. Serv. 1(1), 1–98 (2009)Google Scholar
- 11.Wildemuth, B.M., Freund, L.: Assigning search tasks designed to elicit exploratory search behaviors. In: Proceedings of the Symposium on Human-Computer Interaction and Information Retrieval (2012)Google Scholar
- 12.Tibau, M., Siqueira, S.W.M., Nunes, B.P., Marenzi, I., Bortoluzzi, M.: Modeling exploratory search as a knowledge-intensive process. In: 2018 Proceedings of the 18th IEEE International Conference on Advanced Learning Technologies (ICALT 2018), Mumbai. IEEE, New York (2018)Google Scholar