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Building a Dialogical Interface: A Contribution of Ergonomic Work Analysis to the Design Process

  • Viktoriya Lipovaya
  • Francisco Duarte
  • Francisco Lima
  • Pascal Béguin
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 824)

Abstract

This article aims to present the activity as an interface amongst different actors in a project process.

As based on the ergonomic intervention in a university restaurant, the kitchen assistants’ activity at the meal serving counter is presented as an interface among nutritionists, managers and operators of this food supply system.

Building this interface in the re-evaluation meetings of this project aimed to support the dialog amongst heterogeneous actors, thus allowing for the transformation of this system and the improvement of the work conditions for the kitchen assistants.

Keywords

Work activity Project design Dialogical interface 

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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Viktoriya Lipovaya
    • 1
  • Francisco Duarte
    • 1
  • Francisco Lima
    • 2
  • Pascal Béguin
    • 3
  1. 1.Engineering Program - COPPE/UFRJFederal University of Rio de JaneiroRio de JaneiroBrazil
  2. 2.School of EngineeringFederal University of Minas GeraisBelo HorizonteBrazil
  3. 3.Université Lumière Lyon 2, Centre Max Weber (UMR 5283)LyonFrance

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