Knowledge Work and Digital Talent

  • Ronald L. Jacobs


A skeptic might say that anyone who purports to know what lies ahead is either just guessing or simply being foolish. Many of us find ourselves making informal conjectures about the future, while sitting with friends over coffee. How can we really say with confidence what is around the corner, predicting events that have not been seen in a concrete sense? For the most part, the future of work is staring most of us immediately in the face. So in this case the future may not be so difficult to predict after all, when there is so much evidence to support what direction things are headed. With the advent of knowledge work, this relationship has become even more prominent. This chapter addresses the concept of knowledge work and proposes some further understanding of the oft-used term digital talent, as it relates to work analysis.


  1. Baker, E. A., Sindone, A., & Roper, C. (2017). Addressing the skills gap: A regional analysis. Journal of Applied Business and Economics, 19(8), 10–21.Google Scholar
  2. Cappelli, P. H., & Keller, J. (2013). A Study of the extent and potential causes of alternative employment arrangements. ILR Review, 66(4), 874–901.CrossRefGoogle Scholar
  3. Dewhurst, M., Hancock, B., & Ellsworth, D. (2013, January–February). Redesigning knowledge work. Harvard Business Review. Retrieved from
  4. Evolution of Work and the Worker. (2014, February). New York: The Economist Intelligence Unit.Google Scholar
  5. Jacobs, R. L., & Hawley, J. (2009). Emergence of workforce development: Definition, conceptual boundaries, and future perspectives. In R. MacLean & D. Wilson (Eds.), International handbook of technical and vocational education and training. Bonn, Germany: UNESCO-UNEVOC.Google Scholar
  6. Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2017, Summer). Achieving digital maturity: Adapting your company to a changing world. MIT Management Review and Deloitte University Press Retrieved from
  7. Lee, K. Y. (2000). From third world to first: The Singapore story—1965–2000. New York: Harpers.Google Scholar
  8. Slaughter, S. (2015, October 25). No job title too big, or creative. New York Times, ST2.Google Scholar
  9. Zidan, S. (2001). The role of HRD in economic development. Human Resource Development Quarterly, 12(4), 437–443.CrossRefGoogle Scholar

Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.University of Illinois at Urbana ChampaignChampaignUSA

Personalised recommendations