Humanising Higher Education by Meeting Scholars’ Needs with Socio-Emotional Intelligence
The humanisation of higher education is explored based on findings where scholars felt unaccounted for. Highlighting the importance of fostering a positive culture, the chapter provides exemplars embedding positive psychology principles to develop a positive university. Applying a humanisation framework, notions of individualisation, the integration through social bonds and accounting for activities that help students settle are presented, and their impact on attendance, progression, achievement and student experience discussed. Lastly, the tourist metaphor is introduced as an alternative way where all scholars are seen as tourists arriving for the first time to a different country (our university), having to learn customs and social norms. Looking at scholars from this perspective avoids assumptions regarding their knowledge and understanding, therefore improving their experience.
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