A Lack of Authentic Conversations
We considered some widespread evidence of poor or non-existent communication in the last chapter and its impact in the workplace. To highlight the extent of the problem of poor communication practices, consider the research. According to Deloitte’s Global Human Capital Trends report of 2014, 79 per cent of organizations worldwide struggle to engage and retain their employees and 86 per cent believe they do not have an adequate leadership pipeline to address these problems. An increasing number of management thinkers are calling for a more humane workplace; one that energizes employees by creating an environment where it feels good to come to work. People in these more positive surroundings get things done more proficiently, and business results follow.