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Research on User-Centered Information Design in SVOD Service

  • Wonseok Yang
  • Satoshi Yahiro
  • Keitaro Sato
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 850)

Abstract

SVOD services distribute a huge amount of video content and the UI is designed such that the user chooses what he/she wishes to view from the available content. For this reason, it is important to make it easy for the user to choose the content. However, the UI at present does not provide sufficient information for the user to conveniently search for content provided by the service. This could adversely affect the satisfaction experienced by users. In this research, we aimed to verify that information design incorporating the concept of user-centered design is effective for SVOD service and will improve the usability of these services. We compared the UI each service on the TV and similarities and differences between each service’s UI. From these results, we can show that usability at the time of using the service improves by using various methods for user-centered information design. This leads to improved user satisfaction.

Keywords

SVOD service User centered design Information architecture 

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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Engineering and DesignShibaura Institute of TechnologyMinato-kuJapan
  2. 2.Graduate School of Engineering and ScienceShibaura Institute of TechnologyKoto-kuJapan

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