Analysis of the Relationship Between Enterprise Resource Planning Implementation and Firm Performance: Evidence from Turkish SMEs

  • Ahmet Safa Kocaaga
  • Beyzanur Cayir Ervural
  • Omer F. Demirel
  • Selim ZaimEmail author
Conference paper


The principal aim of this study is to determine the critical success factors of Enterprise Resources Planning Implementation and to measure their effect on Firm Performance drawing on a sample of 215 SMEs operating in Turkish textile industry. Firm performance was measured using subjective measures relying on executive’s perception of how the firm performed relative to both financial and non-financial performance criteria. The structural equation modelling technique was employed to investigate the relationship between the implementation of Enterprise Resource Planning and Firm Performance. Data analysis reveals that there is a strong positive relationship between Enterprise Resource Planning and organizational performance through Enterprise Resource Planning Performance.


Enterprise Resources Planning Implementation Firm performance Enterprise resources planning performance 


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Copyright information

© Springer Nature Switzerland AG 2019

Authors and Affiliations

  • Ahmet Safa Kocaaga
    • 1
  • Beyzanur Cayir Ervural
    • 1
    • 4
  • Omer F. Demirel
    • 2
  • Selim Zaim
    • 3
    Email author
  1. 1.Department of Industrial EngineeringIstanbul UniversityIstanbulTurkey
  2. 2.Department of ManagementIbn Haldun UniversityIstanbulTurkey
  3. 3.Department of Industrial EngineeringIstanbul Şehir UniversityIstanbulTurkey
  4. 4.Istanbul Technical UniversityIstanbulTurkey

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