A Process to Design a Video Library for Senior Users of iTV
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The adoption rate of technologies by older adults is dependent on several factors, such as the identified potential benefits in the users’ perspective. In the scope of +TV4E project, which aims to deliver informative videos regarding public and social services to older people through an interactive television (iTV) platform, this study defines a process to design the video library allowing the access to the previous referred videos. Therefore, this article explores the process carried out to define the best design approach to present the video library. The research was conducted in three phases: (i) video library design; (ii) usability evaluation and (iii) definition of the final layout. Each phase included a specific sample of potential end users and different techniques of data collection were applied. The achieved results for this study revealed that working with older people is a difficult task and researchers need to be flexible, willing to adapt the data collection process to eventual needs that come up during a project’s development.
KeywordsElderly iTV Video library Design Usability UX
The research leading to this work has received funding from Project 3599 – Promover a Produção Científica e Desenvolvimento Tecnológico e a Constituição de Redes Temáticas (3599-PPCDT) and European Commission Funding FEDER (through FCT: Fundação para a Ciência e Tecnologia I.P. under grant agreement no. PTDC/IVC-COM/3206/2014).
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