How to Prepare Process Measurement and Improvement

  • Robert Kepczynski
  • Alecsandra Ghita
  • Raghav Jandhyala
  • Ganesh Sankaran
  • Andrew Boyle
Part of the Management for Professionals book series (MANAGPROF)


In this chapter we will highlight our key observations about process measurement and exemplify them on demand planning and forecasting processes.


Demand Planning Forecasting Process Mean Absolute Scaled Error (MASE) Forecast Input Devices Demand 
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Copyright information

© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  • Robert Kepczynski
    • 1
  • Alecsandra Ghita
    • 2
  • Raghav Jandhyala
    • 3
  • Ganesh Sankaran
    • 3
  • Andrew Boyle
    • 4
  1. 1.ZurichSwitzerland
  2. 2.SAP SwitzerlandRegensdorfSwitzerland
  4. 4.IngolstadtGermany

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