Enforcement of Consumer Law in Hong Kong
The consumer law policy of Hong Kong has transformed over the last few decades owing to rapidly changing concerns and developing economy. While there is no principal statute on consumer protection, there are a number of separate and independent pieces of legislation. In terms of enforcement, the Courts play a significant role along with specialized agencies and private agencies. Class action is unavailable and consumers can only seek collective redress by means of representative proceedings. The Consumer Council, while not a law enforcement body, contributes by researching on consumer matters, educating the public and providing aggrieved consumers a platform to resolve disputes with traders. As there is no consumer rights body that can pursue claims on behalf of aggrieved consumers, an enforcement body should be set up to take representative actions. The government should be more proactive to emerging consumer issues and make financial assistance more accessible to eligible applicants.
- Mason L (2014) Inadequacy and ineffectuality: Hong Kong’s consumer protection regime against unfair terms in standard form contracts. Hong Kong Law J 44:85Google Scholar