Innovation: Where Do Consultants Fit In?
Mitigating risks and achieving collaboration between clients and suppliers have been extensively discussed in the Information Systems (IS) outsourcing literature (e.g. Gopal and Koka 2012). A major concern identified by the extant literature is information and knowledge asymmetries that may result in opportunistic behavior by either side. Indeed, while such concerns have mainly been examined vis-à-vis contract choices (Gefen et al. 2008; Gopal and Sivaramakrishnan 2008), the implications of these studies have relevance for the study of innovation through outsourcing (Weeks and Feeny 2008).
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