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Exploring Outsourcing, Governance, and Discourse

  • Eleni Lioliou
  • Leslie P. Willcocks
Chapter
Part of the Technology, Work and Globalization book series (TWG)

Abstract

The focus of this book is the governance of information technology (IT) outsourcing arrangements. In the next section we look at how modern IT outsourcing and its discourse have developed across the 1989–2019 period. The normative outsourcing discourse that has evolved with outsourcing’s rise to prominence and globalism has generated a range of normative concepts, accepted ‘best practices’, and perennial and changing concerns, for which we provide an introduction here.

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Copyright information

© The Author(s) 2019

Authors and Affiliations

  • Eleni Lioliou
    • 1
  • Leslie P. Willcocks
    • 2
  1. 1.Queen Mary University of LondonLondonUK
  2. 2.London School of EconomicsLondonUK

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