Ethnographic Study on Practices of the Software Development Industry in Chile

  • Dante CarrizoEmail author
  • Andrés Alfaro
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 721)


Research in software engineering generates results that are supposed to be useful to practitioners. However, there is little evidence of the degree of adoption by the development industry. This article presents an investigation about the practices of the software industry in Chile to obtain information on its processes, tools and methods, as well as factors of success, risk and failure in the development of a software product. For this, an ethnographic study was carried out by making short stays in a set of companies dedicated to the development of software. As a result, it was obtained that the companies perform their projects through a set of good practices, and identifying the client as a fundamental factor in the development of their projects. The study allowed knowing the gaps between national and international practices as a reference. This can help guide future industry methodological strategies.


Software development Success and failure factors Industry practices Development methodologies Techniques and tools 



This work was funded by the Research fund of the University of Atacama, project DIUDA 22298.


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Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  1. 1.Computer Science DepartmentUniversity of AtacamaCopiapóChile

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