Advertisement

Mediators in Kolkata Medical Tourism Industry

Chapter
Part of the Global Perspectives on Health Geography book series (GPHG)

Abstract

Medical travel facilitators have strong role to play as a connecting link between various components and subcomponents of the medical tourism system. They act as an important source of information for prospective consumers and establish professionalisation of medical tourism industry. This chapter evaluates the role of medical travel facilitators in this context. Results show that Kolkata medical tourism industry is far behind its counterparts. Most of the facilitators are working informally thereby reflecting on the existence of a loose coordination among the stakeholders of the industry.

Keywords

Medical tourism company Medical travel facilitator Medical tourism industry Role of facilitators Mediators Professionalisation 

References

  1. Advatech (2017) Advatech Consultancy. [Online] Available at: http://advatechhealth.com/service/consultancy/. Accessed 16 Sept 2017
  2. Amazon Health and Tourism Pvt. Ltd. (2017) Amazon – About us. [Online] Available at: http://www.amazonhmt.com/ahmt_health_value.html. Accessed 2017 Sept 2017
  3. Cormany D, Baloglu S (2010) Medical travel facilitator websites: an exploratory study of web page contents and services offered to the prospective medical tourist. Tour Manag 32:709–716CrossRefGoogle Scholar
  4. Dalstrom M (2013) Medical travel facilitators: connecting patients and providers in a globalized world. Anthropol Med 20:24–35CrossRefGoogle Scholar
  5. Health Placid (2017) Our services. [Online] Available at: http://www.healthplacid.com/services.html#. Accessed 16 Sept 2017
  6. Gyu Ko T (2011) Medical tourism system model. Int J Tour Sci 11:17–51CrossRefGoogle Scholar
  7. Lunt N, Hardey M, Mannion R (2009) Nip, tuck and click: medical tourism and the emergence of web-based health information. Open Med Inform J 3:77–87Google Scholar
  8. Mason A, Wright KB (2011) Framing medical tourism: an examination of appeal, risk, convalescence, accreditation, and interactivity in medical tourism web sites. J Health Commun 16(2):163–177CrossRefGoogle Scholar
  9. Medical Tour India.Com (2012) About us. [Online] Available at: www.medicaltour-india.com. Accessed 14 Mar 2014
  10. MediConnect India (2017) About us. [Online] Available at: http://www.medicalindiatourism.com/. Accessed 16 Sept 2017
  11. Penney K, Snyder J, Crook V, Johnston R (2011) Risk communication and informed consent in the medical tourism industry: a thematic content analysis of Canadian broker websites. BMC Med Ethics 12(17)Google Scholar
  12. Prime India (2017) Our services. [Online] Available at: www.primeindiahealthcare.com. Accessed 14 Sept 2017
  13. Skountridaki L (2017) Barriers to business relations between medical tourism facilitators and medical professionals. Tour Manag 59:254–266CrossRefGoogle Scholar
  14. Snyder J, Crooks V, Adams K, Kingsbury P, Johnston R (2011) The ‘patient’s physician one-step removed: the evolving roles of medical tourism facilitators. Journal of Medical ethics, 37(9):530–534CrossRefGoogle Scholar
  15. Sobo EJ, Herlihy E, Bicker M (2011) Selling medical travel to US patient consumers: the cultural appeal of website marketing messages. Anthropol Med 18(1):119–136CrossRefGoogle Scholar
  16. Spence RG (2009) Medical tourism: Protecting patients from conflicts of interest in Broker’s Fees Paid by Foreign Providers. s.l.: Arizona Legal StudiesGoogle Scholar
  17. Turner L (2010) Globalization and Medical Care - Medical Tourism and the Global Marketplace in Health Services: U.S. Patients, International Hospitals, and The Search for Affordable Health Care. International Journal of Health Services. 40(3): 443–467CrossRefGoogle Scholar
  18. Turner L (2011) Canadian medical tourism companies that have exited the marketplace: content analysis of websites used to market transnational medical travel. Glob Health 7:40CrossRefGoogle Scholar
  19. Turner L (2012) Quality in health care and globalization of health services: accreditation and regulatory oversight of medical tourism companies. Int J Qual Health Care 23:1–7CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  • Anu Rai
    • 1
  1. 1.Department of Geography, School of ScienceAdamas UniversityKolkataIndia

Personalised recommendations