Cultural Factors of Trust in a Public Organization as a Workplace

  • Michał Chmielecki
  • Łukasz Sułkowski


In this chapter, the concept of trust in organizations is dissected and analyzed within the framework of national culture. The authors evaluate organizational trust in the context of culture with many of the following variables: interpersonal conflict, resistance to change, empowerment, and support for innovation, as noted in the literature. Trust is analyzed within the framework of social capital. The aim of this chapter is to examine empirical research and the concepts that support the meaning, structure, and progression of trust across various cultural confines in order to develop an accumulative pool of knowledge on this immensely complex process.


Cultural factors Organizational trust Organizational performance Social systems 


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© The Author(s) 2018

Authors and Affiliations

  • Michał Chmielecki
    • 1
  • Łukasz Sułkowski
    • 2
  1. 1.University of Social SciencesWarszawaPoland
  2. 2.Jagiellonian UniversityKrakówPoland

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