Users’ Perceived Control, Trust and Expectation on Privacy Settings of Smartphone

Conference paper
First Online:
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10581)

Abstract

A common issue is that a large number of authorized apps use important and sensitive personal information without arousing users’ full awareness. Existing schemes for privacy protection on smartphones try to provide users with privacy settings to control privacy leakage. Privacy settings on smartphone are intended to inform users about risks of privacy leakage and let users take over control of smartphone. Therefore, it is essential to understand and measure how much users perceive and trust these settings. To this end, we design and conduct a fine-grained online survey with 222 respondents. We collect the demographics as well as users’ smartphone usage, covering not only participants’ basic background information like age, gender, job, but also time of smartphone use per day, respective importance and sensitivity level of personal data, and their smartphone OSs. In this paper, we investigate users’ current privacy perception and protection on smartphone in different groups, discussing participants’ responses to (1) Rating the importance and sensitivity of personal information; (2) Trust on existing privacy protection; (3) Perceived control on smartphone; (4) Frequency of searching privacy knowledge; (5) Concerns about manufacturer and third-party company’s behaviors on personal data and decision.

Keywords

Privacy Smartphone Trust Survey 
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Notes

Acknowledgment

This work is supported by the Opening Project of State Key Laboratory for Manufacturing Systems Engineering, No. sklms2016001.

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Yun Zhou
    • 1
  • Alexander Raake
    • 2
  • Tao Xu
    • 3
    • 4
  • Xuyun Zhang
    • 5
  1. 1.School of EducationShaanxi Normal UniversityXi’anPeople’s Republic of China
  2. 2.Audiovisual Technology Group, Institute for Media TechnologyUniversity of Technology IlmenauIlmenauGermany
  3. 3.School of Software and MicroelectronicsNorthwestern Polytechnical UniversityXi’anPeople’s Republic of China
  4. 4.State Key Laboratory for Manufacturing Systems EngineeringXi’an Jiaotong UniversityXi’anPeople’s Republic of China
  5. 5.Department of Electrical and Computer EngineeringUniversity of AucklandAucklandNew Zealand

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