Stewarding Change? A Discussion About the METRO Care Model in Regional Australia

  • Matthew Gregg
  • Éidín Ní Shé
  • Lorelle J. Burton


METRO Care is a Toowoomba-based not-for-profit organisation and is the community care expression of METRO Church Toowoomba which is in south-west Queensland in Australia. METRO Care partners with the local community offering innovative and targeted outreach programme that complement existing services. This chapter presents a discussion on the METRO Care partnership model highlighting the innovative projects METRO Care has initiated in the community. The METRO Care Street Crews program, a harm minimisation, peer-support street outreach program, operating every Thursday, Friday and Saturday night in the Toowoomba central business district is showcased in this chapter. These programme aim to (a) provide an on-the-ground support network helping young people find effective solutions and support in accessing vital services and (b) reduce alcohol-related behaviours and maintain a safer night precinct. This chapter presents a discussion held by the authors on the focus and work of METRO Care in developing innovative sustainable partnerships in the Toowoomba community and suggests that their programme offer a model for stewarding change in the non-government organisation sector.


Alternative models Models Community partnerships Innovation Regionalism 


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Copyright information

© The Author(s) 2018

Authors and Affiliations

  • Matthew Gregg
    • 1
  • Éidín Ní Shé
    • 2
  • Lorelle J. Burton
    • 3
  1. 1.Metro CareToowoombaAustralia
  2. 2.School of Nursing, Midwifery and Health SystemsUniversity College DublinDublinIreland
  3. 3.School of Psychology and Counselling, Faculty of Health, Engineering and SciencesUniversity of Southern QueenslandToowoombaAustralia

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