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Designing Interactive Technologies for Interpretive Exhibitions: Enabling Teen Participation Through User-Driven Innovation

  • Vanessa Cesário
  • Sónia Matos
  • Marko Radeta
  • Valentina Nisi
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10513)

Abstract

The active involvement of teenagers in the design of interactive technologies for museums is lacking further development. Adopting a user-driven innovation framework along with cooperative inquiry, we report and discuss a case study that has been designed to involve users in the ideation of interpretive experiences for a local museum. Working in collaboration with the Natural History Museum of Funchal, this contribution will present and discuss co-design sessions that were aimed at participants with ages 15 to 17 and where they were asked to ideate an interactive museum experience. As a result of the co-design sessions, we have found several design patterns. We have grouped these patterns into four categories that express the interests of a teenage audience; these categories are: “interactions”, “gaming”, “localization” and “social media”. Our findings suggest that teenagers value interactive technologies when visiting museums and that user-driven innovation plays an important role when involving this specific audience in the design of user experiences for museums.

Keywords

Museums Natural history Mobile interaction User experience User research Teenagers Participation User-driven innovation Cooperative Inquiry 

Notes

Acknowledgments

The work reported in this contribution was developed with the support of ARDITI (Ph.D. scholarship, Project Number M14-20-09-5369-FSE-000001) and with the support of the University of Edinburgh (CAHSS Knowledge Exchange and Impact grant). Our gratitude also goes to the students and teachers of the Multimedia and Informatics class at Francisco Franco’s Secondary School. We would also like to thank the Museum of Natural History of Funchal (MNHF) for their timely support and feedback.

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Copyright information

© IFIP International Federation for Information Processing 2017

Authors and Affiliations

  • Vanessa Cesário
    • 1
  • Sónia Matos
    • 1
  • Marko Radeta
    • 1
  • Valentina Nisi
    • 1
  1. 1.Madeira Interactive Technologies InstituteFunchalPortugal

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