Building a Shared Model for Multi-criteria Group Decision Making

Experience from a Case Study for Sustainable Transportation Planning in Quebec City
  • Francis Marleau DonaisEmail author
  • Irène Abi-Zeid
  • Roxane Lavoie
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 293)


Shared procedures to build a consensus within a group decision process are sometimes used in multi-criteria decision-making. Facilitators often face several challenges and the solutions to overcome them are scarce and not well documented. This paper presents a case study within a decision framework that combines problem structuring with the multi-criteria decision aid method MACBETH in order to build a shared preference model. The framework was applied in a transportation planning context with a group of professionals from Quebec City, Canada to assess and rank streets as a function of their potential to become Complete Streets. The analysis of the process showed that difficulties in expressing preferences, access to data during workshops, group size, group discussion management, and project length were encountered. Nonetheless, the proposed framework and the use of sub-groups to build criteria scales were a way to overcome these challenges and allowed us to successfully complete the project.


Group decision-making MACBETH Problem structuring Preference modelling MCDM Case study 



The authors wish to thank all the participants from Ville de Québec and UMR Sciences Urbaines for their input and valuable time. The authors are grateful for the financial support provided for this project by Thales, NSERC, MITACS, and Ville de Québec.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Francis Marleau Donais
    • 1
    Email author
  • Irène Abi-Zeid
    • 2
  • Roxane Lavoie
    • 1
  1. 1.Graduate School of Land Management and Regional PlanningUniversité LavalQuébecCanada
  2. 2.Department of Operations and Decision SystemsUniversité LavalQuébecCanada

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