Towards a Multi-parametric Visualisation Approach for Business Process Analytics

  • Stefan BachhofnerEmail author
  • Isabella Kis
  • Claudio Di Ciccio
  • Jan Mendling
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 286)


Visualisation is an integral part of many scientific areas and is reportedly an important tool for learning and teaching. One reason for this is the picture superior effect. Nevertheless, little research endeavour has been carried out so far to effectively apply visualisation principles to the emerging field of business process analytics. In this paper a novel multi-parametric visualisation approach is proposed in such a context. General visualisation principles are used to create, evaluate, and improve the approach in the design process. They are drawn from a wide range of fields, and are synthesised from theory and empirical evidence.


Visualisation Business process analytics Business process management Process mining 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Stefan Bachhofner
    • 1
    Email author
  • Isabella Kis
    • 1
  • Claudio Di Ciccio
    • 1
  • Jan Mendling
    • 1
  1. 1.Vienna University of Economics and BusinessViennaAustria

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