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Obstacle-Aware Resource Allocation in Business Processes

  • Farah Bellaaj
  • Mohamed Sellami
  • Sami Bhiri
  • Zakaria Maamar
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 288)

Abstract

This paper presents an approach for allocating resources to Business Processes (BPs) so that obstacles preventing the execution of these BPs are mitigated. Resources include persons and machines who could be the origins of obstacles due to unexpected call-in-sick and sudden breakdown, for example. The approach uses a log that tracks past obstacles along with their undesirable impacts - time, cost, and quality - on BP execution. Estimating the likelihood occurrence of an obstacle is built-upon this log so that preventive and/or corrective measures are taken. An implementation of the approach is also presented in the paper.

Keywords

Business process Resource allocation Obstacle 

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Farah Bellaaj
    • 1
  • Mohamed Sellami
    • 2
  • Sami Bhiri
    • 3
    • 4
  • Zakaria Maamar
    • 5
  1. 1.ReDCAD, FSEGSUniversity of SfaxSfaxTunisia
  2. 2.ISEPParisFrance
  3. 3.National Engineering School of Tunis, OASISUniv. Tunis El ManarTunisTunisia
  4. 4.University of MonastirMonastirTunisia
  5. 5.Zayed UniversityDubaiUnited Arab Emirates

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