Linkage Between ICT and Agriculture Knowledge Management Process: A Case Study from Non-Government Organizations (NGOs), India

  • Ram Naresh Kumar Vangala
  • Asim Banerjee
  • B. N. Hiremath
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 504)


This paper addresses the linkage between information and communication technology (ICT) and agriculture knowledge management (AKM) process in non-government organizations (NGOs) in India. Sample of 145 respondents were collected using questionnaires in two NGOs. The analysis and hypothesis testing were implemented using structural equation modeling (SEM). The analysis shows that there is a significant (\(\beta = 0.61\) at p = 0.001) and positive relationship between ICT and AKM process. The results obtained would help managers to better understand the linkage between ICT and AKM process in their organizations. They could use the results to improve their ICT infrastructure and tools for effectiveness of AKM process.


Agriculture Agriculture knowledge management (AKM) Confirmatory factor analysis (CFA) Information and communication technology (ICT) Non-Government Organizations (NGOs) Structural equation modeling (SEM) 



We would like to acknowledge the two organizations DIGITAL GREEN and DHRUVA for their cooperation and participation and in allowing us to conduct the study.


  1. 1.
    Yadav, K., Sulaiman, R.V., Yaduraju, N.T., Balaji, V., Prabhakar, T.V.: ICTs in knowledge management: the case of the Agropedia platform for Indian agriculture. Knowl. Manag. Dev. J. 11(2), 5–22 (2015)Google Scholar
  2. 2.
    Hugar, L.B., Patil, V.C., Priya, P., Prabhuraj, A., Balaji, V., Yaduraju, N.T.: Information and communication technologies for agriculture knowledge management in India. World Appl. Sci. J. IDOSI Publ. 14(5), 794–802 (2011)Google Scholar
  3. 3.
    Engel, P.G.H.: Knowledge management in agriculture: building upon diversity. Knowl. Technol. Policy 3(3), 28–35 (1990)Google Scholar
  4. 4.
    Rafea, A.: Managing agriculture knowledge: role of information and communication technology. In: Think Piece for CGIAR Sci. Forum Workshop on ICTs Transforming Agricultural Science, Research and Technology Generation (2009)Google Scholar
  5. 5.
    Saravanan, R: ICTs for agricultural extension in India: policy implications for developing countries. In: Proceedings of the 8th Asian Conference for Information Technology in Agriculture, AFITA, pp. 1–11 (2012)Google Scholar
  6. 6.
    Vangala, R.N.K., Hiremath, B.N., Banerjee, A.: A theoretical framework for knowledge management in Indian agricultural organizations. In: Proceedings of the 2014 International Conference on Information and Communication Technology for Competitive Strategies, p. 6. ACM (2014)Google Scholar
  7. 7.
    Sulaiman, R.V., Hall, A., Kalaivani, N.J., Dorai, K., Vamsidhar Reddy, T.S.: Necessary, but not sufficient: critiquing the role of information and communication technology in putting knowledge into use. J. Agric. Educ. Ext. 18(4), 331–346 (2012)CrossRefGoogle Scholar
  8. 8.
    Glendenning, C.J., Ficarelli, P.P.: The relevance of content in ICT initiatives in Indian agriculture. Int. Food Policy Res. Inst. Discuss. Paper 1180, 1–40 (2012)Google Scholar
  9. 9.
    Gummagolmath, K.C., Sharma, P.: ICT Initiatives in Indian agriculture-an overview. Indian J. Agric. Econ. 66(3), 489–497 (2011)Google Scholar
  10. 10.
    Fu, X., Akter, S.: The impact of ICT on agricultural extension services delivery: evidence from the rural e-services project in India. TMD Working Paper 46, Department of International Development, University of Oxford (2045-5119) (2012)Google Scholar
  11. 11.
    Demarest, M.: Understanding knowledge management. Long Range Plan. 30(3), 374–384 (1997)CrossRefGoogle Scholar
  12. 12.
    Davenport, T.H., Prusak, L., Knowledge, W.: How Organization Manage What They Know, vol. 102. Harvard Business School Press, Boston (1998)Google Scholar
  13. 13.
    Alavi, M., Leidner, D.E.: Knowledge management systems: issues, challenges, and benefits. Commun. AIS 1(2es), 1 (1999)Google Scholar
  14. 14.
    Vangala, R.N.K., Mukerji, M., Hiremath, B.N.: ICTs for agriculture knowledge management: insights from DHRUVA, India. In: Proceedings of the Seventh International Conference on Information and Communication Technologies and Development, p. 51. ACM (2015)Google Scholar
  15. 15.
    Pentland, B.T.: Information systems and organizational learning: the social epistemology of organizational knowledge systems. Account. Manag. Inf. Technol. 5(1), 1–21 (1995)CrossRefGoogle Scholar
  16. 16.
    Jackson, C.: Process to Product: Creating Tools for Knowledge Management. In: Knowledge Management for Business Model Innovation, pp. 402–413. Idea Group Publishing, Hershey (2001)Google Scholar
  17. 17.
    Tan, L.P., Wong, K.Y.: Linkage between knowledge management and manufacturing performance: a structural equation modeling approach. J. Knowl. Manag. 19(4), 814–835 (2015)CrossRefGoogle Scholar
  18. 18.
    Rollett, H.: Knowledge Management: Processes and Technologies. Springer, New York (2012)Google Scholar
  19. 19.
    Chua, A.: Knowledge management systems architecture: a bridge between KM consultants and technologies. Int. J. Inf. Manag. 24, 87–98 (2004)CrossRefGoogle Scholar
  20. 20.
    Karadsheh, L., Mansour, E., Alhawari, S., Azar, G., El-Bathy, N.: A theoretical framework for knowledge management process: towards improving knowledge performance. Commun. IBIMA 7, 67–79 (2009)Google Scholar
  21. 21.
    O’Dell, C.S., Essaides, N.: If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice. Simon and Schuster, London (1998)Google Scholar
  22. 22.
    Davenport, T.H., Klahr, P.: Managing customer support knowledge. Calif. Manag. Rev. 40(3), 195 (1998)CrossRefGoogle Scholar
  23. 23.
    Datta, P.: An agent-mediated knowledge-in-motion model. J. Assoc. Inf. Syst. 8(5), 287–311 (2007)Google Scholar
  24. 24.
    Allameh, S.M., Zare, S.M.: Examining the impact of KM enablers on knowledge management processes. Procedia Comput. Sci. 3, 1211–1223 (2011)CrossRefGoogle Scholar
  25. 25.
    Chadha, S.K., Ritika, S.: Information technology support to knowledge management practices: a structural equation modeling approach. IUP J. Knowl. Manag. 12(1), 39 (2014)Google Scholar
  26. 26.
    Choy, C.S., Yew, W.K., Lin, B.: Criteria for measuring KM performance outcomes in organisations. Ind. Manag. Data Syst. 106(7), 917–936 (2006)CrossRefGoogle Scholar
  27. 27.
    Lee, Y., Lee, S.: Capabilities, processes, and performance of knowledge management: a structural approach. Hum. Factors Ergon. Manuf. Serv. Ind. 17(1), 21–41 (2007)CrossRefGoogle Scholar
  28. 28.
    Andrew, H., Gold, A.H., Arvind Malhotra, A.H.S.: Knowledge management: an organizational capabilities perspective. J. Manag. Inf. Syst. 18(1), 185–214 (2001)CrossRefGoogle Scholar
  29. 29.
    Vangala, R.N.K., Banerjee, A., Hiremath, B.N.: An association between information and communication technology and agriculture knowledge management process in Indian milk co-operatives and non-profit organizations: an empirical analysis (2017).
  30. 30.
    Venkitachalam, K., Bosua, R.: Roles enabling the mobilization of organizational knowledge. J. Knowl. Manag. 18(2), 396–410 (2014)CrossRefGoogle Scholar
  31. 31.
    Sekaran, U.: Research Methods for Business: A Skill Building Approach. Wiley, Singapore (2006)Google Scholar
  32. 32.
    Hair, J.F.: Multivariate Data Analysis, vol. 6. Pearson Prentice Hall, Upper Saddle River (2006)Google Scholar
  33. 33.
    Nunnally, J.C., Bernstein, I.H.: Psychometric Theory. McGraw-Hill, New York (1994)Google Scholar
  34. 34.
    Byrne, B.M.: Structural Equation Modeling With AMOS: Basic Concepts, Applications, and Programming. Routledge, New York (2013)Google Scholar
  35. 35.
    Bagozzi, R.P., Yi, Y.: On the evaluation of structural equation models. J. Acad. Mark. Sci. 16(1), 74–94 (1988)CrossRefGoogle Scholar
  36. 36.
    Bentler, P.M.: Comparative fit indexes in structural models. Psychol. Bull. 107(2), 238 (1990)CrossRefGoogle Scholar
  37. 37.
    Browne, W.M., Cudeck, R.: Alternative ways of assessing model fit. Sociol. Methods Res. 21(2), 230–258 (1992)CrossRefGoogle Scholar
  38. 38.
    Allahawiah, S., Al-Mobaideen, H., al Nawaiseh, K.: The impact of information technology on knowledge management processes: an empirical study in the Arab Potash Company. Int. Bus. Res. 6(1), 235 (2013)Google Scholar

Copyright information

© © IFIP International Federation for Information Processing 2017

Authors and Affiliations

  • Ram Naresh Kumar Vangala
    • 1
  • Asim Banerjee
    • 1
  • B. N. Hiremath
    • 1
  1. 1.DA-IICTGandhinagarIndia

Personalised recommendations