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The Adoption of Physiological Measures as an Evaluation Tool in UX

  • Vanessa GeorgesEmail author
  • François Courtemanche
  • Sylvain Sénécal
  • Pierre-Majorique Léger
  • Lennart Nacke
  • Romain Pourchon
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10293)

Abstract

One of the challenges associated with the use of physiological signals as an evaluation tool in measuring user experience (UX) is their reduced usefulness when they are not specifically associated with user behavior. To address this challenge, we have developed a new evaluation tool which contextualizes users’ physiological and behavioral signals while interacting with a system. We have conducted interviews with 11 UX practitioners, from various industries, to evaluate the usefulness of our tool. Through these interviews we gained a better understanding of the challenges facing industry practitioners when using physiological measures and assessed the functionalities provided by our tool.

Keywords

User experience Interface design Heatmaps Eyetracking Physiological computing Cognitive load Affective computing 

Notes

Acknowledgments

Authors want to thank Brendan Scully for manuscript revision and the UX practitioners who participated to this study This research was supported by NSERC (National Sciences and Engineering Research Council of Canada).

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Vanessa Georges
    • 1
    Email author
  • François Courtemanche
    • 1
  • Sylvain Sénécal
    • 1
  • Pierre-Majorique Léger
    • 1
  • Lennart Nacke
    • 2
  • Romain Pourchon
    • 1
  1. 1.HEC MontréalMontréalCanada
  2. 2.University of WaterlooWaterlooCanada

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