Adoption of the Focus Groups Technique in the Open Source Software Development Process

  • Lucrecia LlerenaEmail author
  • Nancy Rodríguez
  • John W. Castro
  • Silvia T. Acuña
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10271)


The growth in the number of non-developer open source software (OSS) application users has drawn attention to usability in the OSS community. OSS communities do not generally know how to apply usability techniques and are unclear about which techniques to use in each activity of the development process. The aim of our research is to determine the feasibility of applying the focus groups technique in the OSS ERMaster project. To do this, we participated as project volunteers. We used the case study research method to investigate technique application and OSS community participation. As a result, we identified adverse conditions that were an obstacle to the application of the original technique. We then adapted the technique to make it applicable in an OSS project. We can conclude that was not easy to recruit OSS users and developers to participate in technique application.


Open source software Usability techniques Requirements engineering Product concept development Focus groups 



This research was funded by the Secretariat of Higher Education, Science, Technology and Innovation (SENESCYT) of the Government of Ecuador as part of academic scholarship granted for postgraduate training, and Quevedo State Technical University through doctoral scholarships for higher education professors. Also this research was funded by the Spanish Ministry of Education, Culture and Sports FLEXOR (TIN2014-52129-R) and TIN2014-60490-P projects and the eMadrid-CM project (S2013/ICE-2715).


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Lucrecia Llerena
    • 1
    Email author
  • Nancy Rodríguez
    • 1
  • John W. Castro
    • 2
  • Silvia T. Acuña
    • 1
  1. 1.Departamento de Ingeniería InformáticaUniversidad Autónoma de MadridMadridSpain
  2. 2.Departamento de Ingeniería Informática y Ciencias de la ComputaciónUniversidad de AtacamaCopiapóChile

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