A Framework for Enhancing Real-Time Social Media Data to Improve the Disaster Management Process

  • Syed Attique Shah
  • Dursun Zafer Şeker
  • Hande Demirel
Conference paper
Part of the Lecture Notes in Geoinformation and Cartography book series (LNGC)

Abstract

Social Media datasets are playing a vital role providing information that can support decision-making in nearly all domains. This is due to the fact that social media is a quick and economical approach for collecting data. It has already been proved that in case of disaster (natural or man-made) the information extracted from Social Media sites is very critical to Disaster Management Systems for response and reconstruction. This study comprises of two parts: The first proposes a framework that provides updated and filtered real time input data for the disaster management system through social media, and the second consists of a designed web user API for a structured and defined real time data input process. The aim of this study is to propose a framework that can filter and organize data from the unstructured social media sources through recognized methods and bring this retrieved data to the same level as that acquired through structured and predefined mechanisms, such as a web API. Both components are designed such that they can potentially collaborate and produce updated information for a disaster management system to carry out accurate and effective decision-making.

Keywords

Crowd-sourcing GIS Disaster management Design science Social media Real-time data API 

References

  1. Abel, F., Hauff, C., Houben, G.J., Stronkman, R. & Tao, K. (2012, April). Twitcident: fighting fire with information from social web streams. In Proceedings of the 21st International Conference on World Wide Web (pp. 305–308). ACM.Google Scholar
  2. Adam, N. R., Shafiq, B., & Staffin, R. (2012). Spatial computing and social media in the context of disaster management. IEEE Intelligent Systems, 27(6), 90–96.CrossRefGoogle Scholar
  3. Ahmed, A. (2011). Use of social media in disaster management. ICIS 2011 Proceedings. Paper 16.Google Scholar
  4. Chan, J. C. (2013). 1 The role of social media in crisis preparedness, Response and Recovery.Google Scholar
  5. Cozzolino, A. (2012). Humanitarian logistics: Cross-sector cooperation in disaster relief management. Springer Science & Business Media.Google Scholar
  6. Crystal Washington, N. P. (2016). The role of social media during natural disasters. http://crystalwashington.com/the-role-of-social-media-during-natural-disasters/. Retrieved October 13, 2016.
  7. Erskine, M., & Gregg, D. (2012). Utilizing volunteered geographic information to develop a real-time disaster mapping tool: A prototype and research framework. In CONFIRM 2012 Proceedings.Google Scholar
  8. Jayaraman, V., Chandrasekhar, M. G., & Rao, U. R. (1997). Managing the natural disasters from space technology inputs. Acta Astronautica, 40(2), 291–325.CrossRefGoogle Scholar
  9. Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59–68.CrossRefGoogle Scholar
  10. MacEachren, A. M., Jaiswal, A., Robinson, A. C., Pezanowski, S., Savelyev, A., Mitra, P., et al. (2011, October). Senseplace2: Geotwitter analytics support for situational awareness. In 2011 IEEE Conference on Visual Analytics Science and Technology (VAST), (pp. 181–190). IEEE.Google Scholar
  11. Ostermann, F. O., & Spinsanti, L. (2011, April). A conceptual workflow for automatically assessing the quality of volunteered geographic information for crisis management. In Proceedings of AGILE (pp. 10–14).Google Scholar
  12. Stronkman, R. J. P. (2011). Exploiting Twitter to fulfill information needs during incidents. (Doctoral dissertation, TU Delft, Delft University of Technology).Google Scholar
  13. Turel, O., & Serenko, A. (2012). The benefits and dangers of enjoyment with social networking websites. European Journal of Information Systems, 21(5), 512–528.CrossRefGoogle Scholar
  14. Veil, S. R., Buehner, T., & Palenchar, M. J. (2011). A work-in-process literature review: Incorporating social media in risk and crisis communication. Journal of Contingencies and Crisis Management, 19(2), 110–122.CrossRefGoogle Scholar
  15. Velve, D., & Zlateva, P. (2012). Use of social media in natural disaster management. International Proceedings of Economic Development and Research, 39, 41–45.Google Scholar
  16. Yin, J., Lampert, A., Cameron, M., Robinson, B., & Power, R. (2012). Using social media to enhance emergency situation awareness. IEEE Intelligent Systems, 27(6), 52–59.CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Syed Attique Shah
    • 1
  • Dursun Zafer Şeker
    • 1
  • Hande Demirel
    • 1
  1. 1.Faculty of Civil Engineering, Department of GeomaticsIstanbul Technical UniversityMaslak SarıyerTurkey

Personalised recommendations