What Drives the Usage of Intelligent Traveler Information Systems?

  • Christopher LissonEmail author
  • Margeret Hall
  • Wibke Michalk
  • Christof Weinhardt
Part of the Lecture Notes in Mobility book series (LNMOB)


Rising mobility demand and increasing complexity of transportation options put a higher pressure on transportation systems and are a challenge in urban areas. A solution requires changes on coordination and behavioral levels. Today’s technology, e.g., omnipresent smartphones, comprises the capabilities to induce such change via supply and demand coordination through intelligent traveler information systems. To identify the driving forces behind the decision to use such systems on an individual level the UTAUT 2 is transferred to the context of mobility by enriching it with explanatory insights from transportation research. The results indicate that the driving forces are user-specific and depend on diverse influencing factors that exceed pure economic and socio-demographic dimensions.


Mobility services ITIS UTAUT Mobility behavior SEM-PLS User-heterogeneity 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Christopher Lisson
    • 1
    Email author
  • Margeret Hall
    • 2
  • Wibke Michalk
    • 3
  • Christof Weinhardt
    • 4
  1. 1.Karlsruhe Institute of TechnologyKarlsruheGermany
  2. 2.University of NebraskaOmahaUSA
  3. 3.BMW AGGarchingGermany
  4. 4.Karlsruhe Institute of TechnologyKarlsruheGermany

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