Bystander Intervention in Domestic Violence: Evaluating Social Marketing Campaigns

  • Magdalena Cismaru
  • Gitte Jensen
  • Anne M. Lavack
Part of the Developments in Marketing Science: Proceedings of the Academy of Marketing Science book series (DMSPAMS)

Abstract

Up to one-third of domestic violence incidents involve witnesses. Bystanders play a significant role when it comes to reporting the incidents to authorities, but are often hesitant to get involved in domestic disputes. In this review paper, 11 social marketing campaigns that encourage bystander intervention against domestic violence are evaluated in relation to Latané and Darley’s (1970) model of the bystander decision making process. The evaluation shows that these social marketing campaigns are sometimes contradictory or ambiguous, which may limit their effectiveness.

Keywords

Significant Role Domestic Violence Review Paper Consumer Behavior Customer Relationship Management 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Copyright information

© Academy of Marketing Science 2017

Authors and Affiliations

  • Magdalena Cismaru
    • 1
  • Gitte Jensen
    • 1
  • Anne M. Lavack
    • 2
  1. 1.University of ReginaMelbourneAustralia
  2. 2.Kwantlen Polytechnic UniversityMelbourneAustralia

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