Educational Business Process Model Skills Improvement

  • Josef PavlicekEmail author
  • Radek Hronza
  • Petra Pavlickova
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 272)


We found fundamental problems with the quality of business process models designed by students during education. Their design very often miss particular quality (from the business point of view). To ensure high quality of the designed process models opportunity should be given in order to use the mathematical expression’s qualitative characteristic of the process model (i.e. quality measures of the process model). To improve their knowledge, we are trying to find metrics for quality process measurement. These metrics must be able to influent the quality of the model. This quality is affected by the experiences and knowledge of the process designer, mainly students. That’s why the process creation is immediately followed by the quality control. The quality control shows if the modelled process models are created according to the expected quality. We develop the software to an educative tool to support a quality of designed process model. This tool serves as a very important educative tool for the teaching of the process modelling and to get feedback from students works. The goal of this paper is to describe how to improve the business process model educative skills, using quality measures of the process model.


Education process improvement Business process model BPMN Measures of quality of process models 


  1. 1.
    Mendling, J.: Metrics for Process Models: Empirical Foundations of Verification, Error Prediction, and Guidelines for Correctness, 1st edn. Springer, Heidelberg (2008). CrossRefGoogle Scholar
  2. 2.
    Hronza, R. et al.: Míry kvality v procesním modelování. Acta Informatica Pragensia, 4(1), 18–29 (2015). Google Scholar
  3. 3.
    OMG: Unified Modeling Language (UML) (2008).
  4. 4.
    OMG: Business Process Model & Notation (BPMN) (2014).
  5. 5.
    Scheer, A.W., Oliver, T., Otmar, A.: Process modeling using event- driven process chains. Process-Aware Inf. Syst. 119–146 (2005).
  6. 6.
    Ajmone Marsan, M., et al.: Modelling with Generalized Stochastic Petri Nets, 1st edn. Wiley, New York (1994)Google Scholar
  7. 7.
    Wright, D.R.: Finite State Machines (2005).
  8. 8.
    Fleischmann, A., et al.: Subject-Oriented Business Process Management. Springer, Heidelberg (2012)CrossRefGoogle Scholar
  9. 9.
  10. 10.
    Ter Hofstede, A.H.M., et al.: Modern business process automation: YAWL and its support environment (2010).
  11. 11.
    Krogstie, J., Sindre, G., Jørgensen, H.: Process models representing knowledge for action: a revised quality framework. Eur. J. Inf. Syst. 15(1), 91–102 (2006)CrossRefGoogle Scholar
  12. 12.
    Becker, J., Rosemann, M.C., Uthmann, C.: Guidelines of business process modeling. In: Business Process Management, pp. 30–49. Springer, Heidelberg (2000)Google Scholar
  13. 13.
    Mendling, J., Reijers, H.A., van der Aalst, W.M.P.: Seven process modeling guidelines (7PMG). Inf. Softw. Technol. 52(2), 127–136 (2010)CrossRefGoogle Scholar
  14. 14.
    Mach, R.: Návrh a tvorba nástroje pro optimalizaci procesů na základě analýzy BPM modelů. Fakulta informačních technologií (2015)Google Scholar
  15. 15.
    Pavlíček, J.:Odhad manažerských charakteristik vývoje IS v etapě specifikace požadavků. Česká zemědělská univerzita v Praze (2006)Google Scholar
  16. 16.
    Hronza, R., Špeta, M.: Business process center of excellence at the faculty of electrical engineering at the Czech Technical University in Prague. In: 2013 IEEE 15th Conference on Business Informatics, pp. 346–349. IEEE, Prague (2013).
  17. 17.
    Náplava, P., et al.: How to successfully start the transformation of an academic institution. case study on the process mapping project at the Czech Technical University. In: Complementary Proceedings of the 8th Workshop on Transformation & Engineering of Enterprises (TEE 2014), and the 1st International Workshop on Capability-oriented Business Informatics (CoBI 2014) Co-located with the 16th IEEE International Conference on B, pp. 1–15, RWTH Aachen University, Prague (2014)Google Scholar
  18. 18.
    ISO :ISO 9001 Quality Management Systems - revision., 1996(353) (2015).

Copyright information

© Springer International Publishing AG 2016

Authors and Affiliations

  • Josef Pavlicek
    • 1
    Email author
  • Radek Hronza
    • 2
  • Petra Pavlickova
    • 3
  1. 1.Faculty of Economics and Management, Prague Department of Information EngineeringCzech University of Life SciencesPragueCzech Republic
  2. 2.Faculty of Electrical EngineeringCTUPragueCzech Republic
  3. 3.Faculty of Information TechnologyCTUPragueCzech Republic

Personalised recommendations