Towards the Automation of the Travel Management Procedure of an Italian Public Administration

  • Antonello Calabró
  • Eda Marchetti
  • Giorgio Oronzo Spagnolo
  • Pierangela Cempini
  • Luca Mancini
  • Serena Paoletti
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 269)


Recently the Public Administrations pay a lot of attention to decreases the time required for document production and validation specifically in case of travel management. In this paper we describe the procedural steps followed to implement a first prototype framework for automating the travel management process adopted inside an Italian PA. To achieve this goal, we represent the process through Business Models specified into a formal notations. The experience highlighted important challenges in the application of automatic facilities for the travel management and let the detection of inconsistencies and improvements of the process itself.


Business process Monitoring Learning assessment 



The authors would like to show their gratitude to the Claudio Montani, Director of the Istituto di Scienza e Tecnologie dell’Informazione “A. Faedo” (ISTI) of the Consiglio Nazionale delle Ricerche in Pisa, for his hints, incitements and useful discussions during the course of this experience.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Antonello Calabró
    • 1
  • Eda Marchetti
    • 1
  • Giorgio Oronzo Spagnolo
    • 1
  • Pierangela Cempini
    • 2
  • Luca Mancini
    • 2
  • Serena Paoletti
    • 2
  1. 1.Software Engineering AreaIstituto di Scienza e Tecnologie dell’Informazione “A. Faedo” Consiglio Nazionale delle Ricerche (CNR)PisaItaly
  2. 2.Administrative StaffIstituto di Scienza e Tecnologie dell’Informazione “A. Faedo” Consiglio Nazionale delle Ricerche (CNR)PisaItaly

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