A Disclosure Intimacy Rating Scale for Child-Agent Interaction

  • Franziska BurgerEmail author
  • Joost Broekens
  • Mark A. Neerincx
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10011)


Reciprocal self-disclosure is an integral part of social bonding between humans that has received little attention in the field of human-agent interaction. To study how children react to self-disclosures of a virtual agent, we developed a disclosure intimacy rating scale that can be used to assess both the intimacy level of agent disclosures and that of child disclosures. To this end, 72 disclosures were derived from a biography created for the agent and rated by 10 university students for intimacy. A principal component analysis and subsequent k-means clustering of the rated statements resulted in four distinct levels of intimacy based on the risk of a negative appraisal and the impact of betrayal by the listener. This validated rating scale can be readily used with other agents or interfaces.


Long-term cHRI Self-disclosure intimacy PAL project 


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Copyright information

© Springer International Publishing AG 2016

Authors and Affiliations

  • Franziska Burger
    • 1
    Email author
  • Joost Broekens
    • 1
  • Mark A. Neerincx
    • 1
  1. 1.TU Delft, Interactive IntelligenceDelftThe Netherlands

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