Advertisement

Responsible Supply Chain Management and Stakeholder Engagement for Corporate Reputation

  • Mark Anthony Camilleri
Chapter

Abstract

The globalised supply chain is strongly shaping both the production and the consumption of products in different markets as the international markets have been (or are being) liberalised and deregulated. In this light, very often businesses source their materials or products from developing and/or transitioning countries in order to reduce their production and distribution costs. Consequentially, there may be perceived shortcomings in the companies’ procurement of materials and products as well as their supply chain’s regulatory capacity. At the same time, many stakeholders including consumers are increasingly inquiring on the regulation of unwanted economic, social and environmental side-effects of low-cost production. This is a globalisation phenomenon that has triggered new views on the firms’ responsible supply chain management and genuine stakeholder engagement.

References

  1. Andersen, M., & Skjoett-Larsen, T. (2009). Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal, 14(2), 75–86.Google Scholar
  2. Ansett, S. (2007). Mind the gap: A journey to sustainable supply chains. Employee Responsibilities and Rights Journal, 19(4), 295–303.Google Scholar
  3. Avram, D., & Kahne, S. (2008). Implementing responsible business behavior from a strategic management perspective: Developing a framework for Austrian SMEs. Journal of Business Ethics, 82(2), 463–475.Google Scholar
  4. Awaysheh, A., & Klassen, R. D. (2010). The impact of supply chain structure on the use of supplier socially responsible practices. International Journal of Operations & Production Management, 30(12), 1246–1268.Google Scholar
  5. Baden, D. A., Harwood, I. A., & Woodward, D. G. (2009). The effect of buyer pressure on suppliers in SMEs to demonstrate CSR practices: An added incentive or counter productive? European Management Journal, 27(6), 429–441.Google Scholar
  6. Bagnoli, M., & Watts, S. G. (2003). Selling to socially responsible consumers: Competition and the private provision of public goods. Journal of Economics & Management Strategy, 12(3), 419–445.Google Scholar
  7. Baier, C., Hartmann, E., & Moser, R. (2008). Strategic alignment and purchasing efficacy: An exploratory analysis of their impact on financial performance. Journal of Supply Chain Management, 44(4), 36–52.Google Scholar
  8. Barrientos, S., & Smith, S. (2007). Do workers benefit from ethical trade? Assessing codes of labour practice in global production systems. Third World Quarterly, 28(4), 713–729.Google Scholar
  9. Boyd, D. E., Spekman, R. E., Kamauff, J. W., & Werhane, P. (2007). Corporate social responsibility in global supply chains: A procedural justice perspective. Long Range Planning, 40(3), 341–356.Google Scholar
  10. Brammer, S., & Millington, A. (2005). Corporate reputation and philanthropy: An empirical analysis. Journal of Business Ethics, 61(1), 29–44.Google Scholar
  11. Burke, R. J. (2011). Corporate reputations: Development, maintenance, change and repair. Corporate Reputation: Managing Opportunities and Threats, 1–43.Google Scholar
  12. Buysse, K., & Verbeke, A. (2003). Proactive environmental strategies: A stakeholder management perspective. Strategic Management Journal, 24(5), 453–470.Google Scholar
  13. Camilleri, M. A. (2012). Creating shared value through strategic CSR in tourism. PhD Thesis, Edinburgh Research Archive, University of Edinburgh, Edinburgh. https://www.era.lib.ed.ac.uk/handle/1842/6564
  14. Carlisle, Y. M., & Faulkner, D. O. (2005). The strategy of reputation. Strategic Change, 14(8), 413–422.Google Scholar
  15. Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: Moving toward new theory. International Journal of Physical Distribution & Logistics Management, 38(5), 360–387.Google Scholar
  16. Caruana, A. (1997). Corporate reputation: Concept and measurement. Journal of Product & Brand Management, 6(2), 109–118.Google Scholar
  17. Caruana, A., & Chircop, S. (2000). Measuring corporate reputation: A case example. Corporate Reputation Review, 3(1), 43–57.Google Scholar
  18. Castaldo, S., Perrini, F., Misani, N., & Tencati, A. (2009). The missing link between corporate social responsibility and consumer trust: The case of fair trade products. Journal of Business Ethics, 84(1), 1–15.Google Scholar
  19. Ciliberti, F., de Groot, G., de Haan, J., & Pontrandolfo, P. (2009). Codes to coordinate supply chains: SMEs’ experiences with SA8000. Supply Chain Management: An International Journal, 14(2), 117–127.Google Scholar
  20. Closs, D. J., Speier, C., & Meacham, N. (2011). Sustainability to support end-to-end value chains: The role of supply chain management. Journal of the Academy of Marketing Science, 39(1), 101–116.Google Scholar
  21. Coombs, W. T. (2014). Ongoing crisis communication: Planning, managing, and responding. Malden, MA: Sage Publications.Google Scholar
  22. Cousins, P. D. (2005). The alignment of appropriate firm and supply strategies for competitive advantage. International Journal of Operations & Production Management, 25(5), 403–428.Google Scholar
  23. Cruz, L. B., & Boehe, D. M. (2008). CSR in the global marketplace: Towards sustainable global value chains. Management Decision, 46(8), 1187–1209.Google Scholar
  24. Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65–91.Google Scholar
  25. Egels-Zandén, N. (2007). Suppliers’ compliance with MNCs’ codes of conduct: Behind the scenes at Chinese toy suppliers. Journal of Business Ethics, 75(1), 45–62.Google Scholar
  26. Ewing, M. T., Windisch, L., & Newton, F. J. (2010). Corporate reputation in the People’s Republic of China: A B2B perspective. Industrial Marketing Management, 39(5), 728–736.Google Scholar
  27. Fan, Y. (2005). Ethical branding and corporate reputation. Corporate Communications: An International Journal, 10(4), 341–350.Google Scholar
  28. Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution & Logistics Management, 32(5), 339–361.Google Scholar
  29. Fearne, A., Duffy, R., & Hornibrook, S. (2005). Justice in UK supermarket buyer-supplier relationships: an empirical analysis. International Journal of Retail & Distribution Management, 33(8), 570–582.Google Scholar
  30. Ferguson, T. D., Deephouse, D. L., & Ferguson, W. L. (2000). Do strategic groups differ in reputation? Strategic Management Journal, 21(12), 1195–1214.Google Scholar
  31. Flanagan, D. J., O’Shaughnessy, K. C., & Palmer, T. B. (2011). Re-assessing the relationship between the fortune reputation data and financial performance: Overwhelming influence or just a part of the puzzle? Corporate Reputation Review, 14(1), 3–14.Google Scholar
  32. Fombrun, C., & Shanley, M. (1990). What’s in a name? Reputation building and corporate strategy. Academy of Management Journal, 33(2), 233–258.Google Scholar
  33. Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The Reputation Quotient SM: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7(4), 241–255.Google Scholar
  34. Freeman, R. E. (1999). Divergent stakeholder theory. Academy of Management Review, 24(2), 233–236.Google Scholar
  35. Freeman, R. E., & Reed, D. L. (1983). Stockholders and stakeholders: A new perspective on corporate governance. California Management Review, 25(3), 88–106.Google Scholar
  36. Furberg, K., & Schullström, M. (2008). Does it have to be costly to be socially responsible? Industrial Marketing Management, 29(1), 5.Google Scholar
  37. Galbraith, C., & Schendel, D. (1983). An empirical analysis of strategy types. Strategic Management Journal, 4(2), 153–173.Google Scholar
  38. Gold, S., Seuring, S., & Beske, P. (2010). Sustainable supply chain management and inter-organizational resources: A literature review. Corporate Social Responsibility and Environmental Management, 17(4), 230–245.Google Scholar
  39. Gonzalez-Benito, J. (2007). A theory of purchasing’s contribution to business performance. Journal of Operations Management, 25(4), 901–917.Google Scholar
  40. Govindan, K., Kaliyan, M., Kannan, D., & Haq, A. N. (2014). Barriers analysis for green supply chain management implementation in Indian industries using analytic hierarchy process. International Journal of Production Economics, 147, 555–568.Google Scholar
  41. Gray, E. R., & Balmer, J. M. (1998). Managing corporate image and corporate reputation. Long Range Planning, 31(5), 695–702.Google Scholar
  42. Greyser, S. A. (1999). Advancing and enhancing corporate reputation. Corporate Communications: An International Journal, 4(4), 177–181.Google Scholar
  43. Gugler, P., & Shi, J. Y. (2009). Corporate social responsibility for developing country multinational corporations: Lost war in pertaining global competitiveness? Journal of Business Ethics, 87(1), 3–24.Google Scholar
  44. Harwood, I., & Humby, S. (2008). Embedding corporate responsibility into supply: A snapshot of progress. European Management Journal, 26(3), 166–174.Google Scholar
  45. Helm, S., & Salminen, R. T. (2010). Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets. Industrial Marketing Management, 39(5), 737–743.Google Scholar
  46. Herbig, P., Milewicz, J., & Golden, J. (1994). A model of reputation building and destruction. Journal of Business Research, 31(1), 23–31.Google Scholar
  47. Hoejmose, S., Brammer, S., & Millington, A. (2013). An empirical examination of the relationship between business strategy and socially responsible supply chain management. International Journal of Operations & Production Management, 33(5), 589–621.Google Scholar
  48. Hoejmose, S. U., Roehrich, J. K., & Grosvold, J. (2014). Is doing more doing better? The relationship between responsible supply chain management and corporate reputation. Industrial Marketing Management, 43(1), 77–90.Google Scholar
  49. Howard-Grenville, J. A., & Hoffman, A. J. (2003). The importance of cultural framing to the success of social initiatives in business. The Academy of Management Executive, 17(2), 70–84.Google Scholar
  50. Husted, B. W., & Allen, D. B. (2001, August). Toward a model of corporate social strategy formulation. In Proceedings of the social issues in management division at Academy of Management Conference (pp. 1–35).Google Scholar
  51. Husted, B. W., & Allen, D. B. (2007). Corporate social strategy in multinational enterprises: Antecedents and value creation. Journal of Business Ethics, 74(4), 345–361.Google Scholar
  52. Jones, B., Temperley, J., & Anderson, L. (2009). Corporate reputation in the era of Web 2.0: The case of Primark. Journal of Marketing Management, 25(9–10), 927–939.Google Scholar
  53. Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 38(7), 732–742.Google Scholar
  54. Klassen, R. D., & Vereecke, A. (2012). Social issues in supply chains: Capabilities link responsibility, risk (opportunity), and performance. International Journal of Production Economics, 140(1), 103–115.Google Scholar
  55. Kleindorfer, P. R., Singhal, K., & Wassenhove, L. N. (2005). Sustainable operations management. Production and Operations Management, 14(4), 482–492.Google Scholar
  56. Knudsen, D. (2003). Aligning corporate strategy, procurement strategy and e-procurement tools. International Journal of Physical Distribution & Logistics Management, 33(8), 720–734.Google Scholar
  57. Lai, C. S., Chiu, C. J., Yang, C. F., & Pai, D. C. (2010). The effects of corporate social responsibility on brand performance: The mediating effect of industrial brand equity and corporate reputation. Journal of Business Ethics, 95(3), 457–469.Google Scholar
  58. Lantos, G. P. (2001). The boundaries of strategic corporate social responsibility. Journal of Consumer Marketing, 18(7), 595–632.Google Scholar
  59. Lee, K. H., & Kim, J. W. (2009). Current status of CSR in the realm of supply management: The case of the Korean electronics industry. Supply Chain Management: An International Journal, 14(2), 138–148.Google Scholar
  60. Lefevre, C., Pellé, D., Abedi, S., Martinez, R., & Thaler, P. F. (2010). Value of sustainable procurement practices. Collaborative Report from PwC, EcoVadis and INSEAD.Google Scholar
  61. Lewis, S. (2003). Reputation and corporate responsibility. Journal of Communication Management, 7(4), 356–366.Google Scholar
  62. Lim, S. J., & Phillips, J. (2008). Embedding CSR values: The global footwear industry’s evolving governance structure. Journal of Business Ethics, 81(1), 143–156.Google Scholar
  63. Liu, S., Kasturiratne, D., & Moizer, J. (2012). A hub-and-spoke model for multi-dimensional integration of green marketing and sustainable supply chain management. Industrial Marketing Management, 41(4), 581–588.Google Scholar
  64. Maignan, I., Ferrell, O. C., & Ferrell, L. (2005). A stakeholder model for implementing social responsibility in marketing. European Journal of Marketing, 39(9/10), 956–977.Google Scholar
  65. Markley, M. J., & Davis, L. (2007). Exploring future competitive advantage through sustainable supply chains. International Journal of Physical Distribution & Logistics Management, 37(9), 763–774.Google Scholar
  66. McElhaney, K. (2009). A strategic approach to corporate social responsibility. Leader to Leader, 52(1), 30–36.Google Scholar
  67. McManus, T. (2008). The business strategy/corporate social responsibility “mash-up”. Journal of Management Development, 27(10), 1066–1085.Google Scholar
  68. McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.Google Scholar
  69. McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Corporate social responsibility: Strategic implications. Journal of management studies, 43(1), 1–18.Google Scholar
  70. Miller, D., & Toulouse, J. M. (1986). Chief executive personality and corporate strategy and structure in small firms. Management Science, 32(11), 1389–1409.Google Scholar
  71. Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135–152.Google Scholar
  72. Mohr, L. A., & Webb, D. J. (2005). The effects of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs, 39(1), 121–147.Google Scholar
  73. Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and supply chain management. Mason, OH: Cengage Learning.Google Scholar
  74. Money, K., Hillenbrand, C., & Downing, S. (2011). Reputation in relationships. In S. Helm, K. Liehr-Gobbers, & C. Storck (Eds.), Reputation management (pp. 75–88). Berlin: Springer.Google Scholar
  75. Narasimhan, R., & Carter, J. R. (1998). Linking business unit and material sourcing strategies. Journal of Business Logistics, 19(2), 155.Google Scholar
  76. Orlitzky, M., Schmidt, F. L., & Rynes, S. L. (2003). Corporate social and financial performance: A meta-analysis. Organization Studies, 24(3), 403–441.Google Scholar
  77. Palazzo, G., & Basu, K. (2007). The ethical backlash of corporate branding. Journal of Business Ethics, 73(4), 333–346.Google Scholar
  78. Park, H., & Dickson, M. A. (2008). Engaging in buyer-seller partnership for fair labor management the role of a buyer firm’s strategic emphasis. Clothing and Textiles Research Journal, 26(1), 41–56.Google Scholar
  79. Park-Poaps, H., & Rees, K. (2010). Stakeholder forces of socially responsible supply chain management orientation. Journal of Business Ethics, 92(2), 305–322.Google Scholar
  80. Pedersen, E. R. (2009). The many and the few: Rounding up the SMEs that manage CSR in the supply chain. Supply Chain Management: An International Journal, 14(2), 109–116.Google Scholar
  81. Phillips, R., & Caldwell, C. B. (2005). Value chain responsibility: A farewell to arm’s length. Business and Society Review, 110(4), 345–370.Google Scholar
  82. Pickles, J., & Zhu, S. (2013). The California transparency in supply chains act. Retrieved March 12, 2016, from http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2237437
  83. Piercy, N. F., & Lane, N. (2009). Corporate social responsibility: Impacts on strategic marketing and customer value. The Marketing Review, 9(4), 335–360.Google Scholar
  84. Ponzi, L. J., Fombrun, C. J., & Gardberg, N. A. (2011). RepTrak™ pulse: Conceptualizing and validating a short-form measure of corporate reputation. Corporate Reputation Review, 14(1), 15–35.Google Scholar
  85. Porter, M. E. (1986). Competition in global industries. Boston: Harvard Business Press.Google Scholar
  86. Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between corporate social responsibility and competitive advantage. Harvard Business review, 84(12), 78–92.Google Scholar
  87. Power, D. (2005). Supply chain management integration and implementation: A literature review. Supply Chain Management: An International Journal, 10(4), 252–263.Google Scholar
  88. Preuss, L. (2001). In dirty chains? Purchasing and greener manufacturing. Journal of Business Ethics, 34(3–4), 345–359.Google Scholar
  89. Preuss, L. (2009). Addressing sustainable development through public procurement: The case of local government. Supply Chain Management: An International Journal, 14(3), 213–223.Google Scholar
  90. Roberts, S. (2003). Supply chain specific? Understanding the patchy success of ethical sourcing initiatives. Journal of Business Ethics, 44(2–3), 159–170.Google Scholar
  91. Russo, A., & Perrini, F. (2010). Investigating stakeholder theory and social capital: CSR in large firms and SMEs. Journal of Business Ethics, 91(2), 207–221.Google Scholar
  92. Sarkis, J., Zhu, Q., & Lai, K. H. (2011). An organizational theoretic review of green supply chain management literature. International Journal of Production Economics, 130(1), 1–15.Google Scholar
  93. Seuring, S., & Müller, M. (2008). From a literature review to a conceptual framework for sustainable supply chain management. Journal of Cleaner Production, 16(15), 1699–1710.Google Scholar
  94. Sharma, A., Iyer, G. R., Mehrotra, A., & Krishnan, R. (2010). Sustainability and business-to-business marketing: A framework and implications. Industrial Marketing Management, 39(2), 330–341.Google Scholar
  95. Siegel, D. S., & Vitaliano, D. F. (2007). An empirical analysis of the strategic use of corporate social responsibility. Journal of Economics & Management Strategy, 16(3), 773–792.Google Scholar
  96. Siltaoja, M. E. (2006). Value priorities as combining core factors between CSR and reputation–A qualitative study. Journal of Business Ethics, 68(1), 91–111.Google Scholar
  97. Simpson, D., Power, D., & Samson, D. (2007). Greening the automotive supply chain: A relationship perspective. International Journal of Operations & Production Management, 27(1), 28–48.Google Scholar
  98. Surroca, J., Tribó, J. A., & Waddock, S. (2010). Corporate responsibility and financial performance: The role of intangible resources. Strategic Management Journal, 31(5), 463–490.Google Scholar
  99. Tamas, M. (2000). Mismatched strategies: The weak link in the supply chain? Supply Chain Management: An International Journal, 5(4), 171–175.Google Scholar
  100. Tate, W. L., Ellram, L. M., & Kirchoff, J. F. (2010). Corporate social responsibility reports: A thematic analysis related to supply chain management. Journal of Supply Chain Management, 46(1), 19–44.Google Scholar
  101. Tetrault Sirsly, C. A., & Lamertz, K. (2008). When does a corporate social responsibility initiative provide a first-mover advantage (pp. 343–369). Montreal: Concordia University.Google Scholar
  102. Van de Ven, B., & Jeurissen, R. (2005). Competing responsibly. Business Ethics Quarterly, 15(02), 299–317.Google Scholar
  103. Walker, H., & Jones, N. (2012). Sustainable supply chain management across the UK private sector. Supply Chain Management: An International Journal, 17(1), 15–28.Google Scholar
  104. Walker, H., & Preuss, L. (2008). Fostering sustainability through sourcing from small businesses: Public sector perspectives. Journal of Cleaner Production, 16(15), 1600–1609.Google Scholar
  105. Walker, H., Di Sisto, L., & McBain, D. (2008). Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors. Journal of Purchasing and Supply Management, 14(1), 69–85.Google Scholar
  106. Watts, C. A., Kim, K. Y., & Hahn, C. K. (1995). Linking purchasing to corporate competitive strategy. Journal of Supply Chain Management, 31(2), 2.Google Scholar
  107. Weigelt, K., & Camerer, C. (1988). Reputation and corporate strategy: A review of recent theory and applications. Strategic Management Journal, 9(5), 443–454.Google Scholar
  108. Weitzner, D., & Darroch, J. (2010). The limits of strategic rationality: Ethics, enterprise risk management, and governance. Journal of Business Ethics, 92(3), 361–372.Google Scholar
  109. Winstanley, D., Clark, J., & Leeson, H. (2002). Approaches to child labour in the supply chain. Business Ethics: A European Review, 11(3), 210–223.Google Scholar
  110. Xia, Y., Zu, X., & Shi, C. (2015). A profit-driven approach to building a “people-responsible” supply chain. European Journal of Operational Research, 241(2), 348–360.Google Scholar
  111. Yawar, S. A., & Seuring, S. (2015). Management of social issues in supply chains: A literature review exploring social issues, actions and performance outcomes. Journal of Business Ethics, 1–23.Google Scholar
  112. Yu, X. (2008). Impacts of corporate code of conduct on labor standards: A case study of Reebok’s athletic footwear supplier factory in China. Journal of Business Ethics, 81(3), 513–529.Google Scholar
  113. Zhu, Q., Sarkis, J., & Lai, K. H. (2013). Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices. Journal of Purchasing and Supply Management, 19(2), 106–117.Google Scholar

Copyright information

© Springer International Publishing AG 2017

Open Access This chapter is licensed under the terms of the Creative Commons Attribution-NonCommercial 2.5 International License (http://creativecommons.org/licenses/by-nc/2.5/), which permits any noncommercial use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

The images or other third party material in this chapter are included in the chapter's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the chapter's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.

Authors and Affiliations

  • Mark Anthony Camilleri
    • 1
  1. 1.Department of Corporate CommunicationUniversity of MaltaMsidaMalta

Personalised recommendations