Assistive and Adaptive Dialog Management

Part of the Cognitive Technologies book series (COGTECH)


One of the most important challenges in the field of human-computer interaction is maintaining and enhancing the willingness of the user to interact with the technical system. This willingness to cooperate provides a solid basis which is required for a collaborative human-computer dialog. For the dialog management this means that a Companion-System adapts the course and content of human-computer dialogs to the user and assists during the interaction through individualized help and explanation. In this chapter we elucidate our dialog management approach, which provides user- and situation-adaptive dialogs, and our explanation management approach, which enables the system to provide assistance and clarification for the user during run-time.



This work was done within the Transregional Collaborative Research Centre SFB/TRR 62 “Companion-Technology for Cognitive Technical Systems” funded by the German Research Foundation (DFG).


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Institute of Communications EngineeringUlm UniversityUlmGermany

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